Julia Elizabeth Richter
BOX HILL,NSW
Summary
Friendly and reliable 20 year old student, offering strong customer service and communication skills developed in various roles. Adept in multitasking and maintaining clean, welcoming environment. Committed to delivering exceptional service and fostering positive atmosphere in café assistant role.
Overview
3
3
years of professional experience
Work history
Wildlife Keeper Assistant (Student Placement)
Featherdale Wildlife Park
Doonside, NSW
02.2025 - Current
- Help prepare feeds, clean enclosures and provide enrichment; engage visitors courteously.
- Follow strict zoo-grade hygiene and WHS procedures.
Feline Health & Welfare Assistant
Cat Protection Society NSW
Newtown, NSW
11.2023 - 07.2024
- Cared for and medicated up to 20 cats, logging health data and identifying concerns.
- Maintained infection-control standards, ensuring a calm, nurturing environment..
- Utilised problem-solving skills to address challenges and prioritise tasks.
Retail Team Member
Big W
Macquarie Centre, North Ryde, Sydney, NSW
09.2022 - 11.2023
- Actively engaged in positive customer interactions to understand customer needs and provide appropriate service.
- Operated cash registers with accuracy and processed cash and card transactions.
- Replenished floor stock and processed online deliveries promptly.
Crew member
McDonald’s
North Ryde, Sydney, NSW
06.2022 - 09.2022
- Collaborated with team members to maintain a friendly work environment promoting productivity.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations during and at the end of shift.
- Handled high-pressure situations calmly providing solutions promptly.
Education
High School Certificate -
Bradfield College
St Leonards, New South Wales 01.2020 - 11.2022
Hospitality (SIT10216) - Units: espresso coffee, sandwiches, food safety, WHS
Pittwater High School
Mona Vale NSW /2020 -
Certificate II – Animal Care -
RSPCA Sydney Adoption Centre
NSW /2023 -
Certificate III – Wildlife & Exhibited Animal Care -
TAFE NSW Ultimo
Sydney, NSW 02.2024 -
Skills
- Kind, clear communicator – friendly with customers, gentle with animals, patient with seniors
- Hygiene & WHS focus – infection-control habits from animal shelters and fast-food kitchens
- Record-keeping & detail – daily health logs for cats; accurate POS and stock checks in retail
- Team player, fast learner – happy to lend a hand and pick up new routines quickly
Timeline
Wildlife Keeper Assistant (Student Placement)
Featherdale Wildlife Park
02.2025 - Current
Certificate III – Wildlife & Exhibited Animal Care -
TAFE NSW Ultimo
02.2024 -
Feline Health & Welfare Assistant
Cat Protection Society NSW
11.2023 - 07.2024
Retail Team Member
Big W
09.2022 - 11.2023
Crew member
McDonald’s
06.2022 - 09.2022
High School Certificate -
Bradfield College
01.2020 - 11.2022
Hospitality (SIT10216) - Units: espresso coffee, sandwiches, food safety, WHS
Pittwater High School
/2020 -
Certificate II – Animal Care -
RSPCA Sydney Adoption Centre
/2023 -
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