Julian Forte
Epping,VIC
Summary
Dedicated and driven sales professional with a broad range of skills that can be put to use. Experienced in customer service, customer satisfaction, eye for detail and passionate about the work at hand. Reliable and passionate whilst also providing analytical thinking and working under time constraints.
Overview
7
7
years of professional experience
Work History
Retail Sales Representative
Epson
11.2023 - Current
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Increased store revenue by consistently meeting and exceeding sales targets through effective upselling techniques.
- Developed strong rapport with customers, resulting in repeat business and positive word-of-mouth referrals.
- Contributed to a welcoming store environment by maintaining cleanliness, organization, and up-to-date visual displays.
Business Manager
Max Kirwan Mazda
07.2022 - 12.2023
- Increased customer satisfaction by providing exceptional service and tailored Finance solutions.
- Boosted dealership revenue by consistently meeting and exceeding sales targets.
- Organized successful promotional events that attracted new customers and increased awareness of the dealership''s offerings.
- Implemented effective negotiation strategies, securing favorable deals for both customers and the dealership.
Sales Team Member
The Good Guys
06.2018 - 11.2022
- Established a solid client base for repeat business through excellent customer service skills.
- Exceeded monthly sales targets consistently by utilizing effective communication and negotiation techniques.
- Managed time efficiently, balancing multiple tasks and prioritizing high-value deals to maximize results.
- Mentored junior team members, sharing best practices for achieving sales goals and maintaining customer relationships.
- Resolved customer issues promptly, ensuring their continued loyalty to the company''s products and services.
Visual Merchandiser
Crossmark Merchandising
01.2017 - 01.2018
- Enhanced store sales by creating visually appealing and strategically placed product displays.
- Increased customer traffic through effective window displays that showcased new products and promotions.
- Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
Education
Bachelor Of CyberSecurity - Cybersecurity
LaTrobe University
Bundoora, VIC06.2022
Skills
- Customer Engagement
- Customer Assistance
- Store maintenance
- Display Setup
- Teamwork
- Time Management
- Problem-Solving
Timeline
Retail Sales Representative
Epson
11.2023 - Current
Business Manager
Max Kirwan Mazda
07.2022 - 12.2023
Sales Team Member
The Good Guys
06.2018 - 11.2022
Visual Merchandiser
Crossmark Merchandising
01.2017 - 01.2018
Bachelor Of CyberSecurity - Cybersecurity
LaTrobe University
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