Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julian Lao

Keysborough,VIC

Summary

Proven leader in logistics and bakery operations, notably at Blackwoods, where I spearheaded initiatives to boost team productivity and customer satisfaction. Skilled in heavy lifting and fostering teamwork, my adaptability and keen attention to detail have consistently enhanced efficiency and service quality, embodying the essential skills sought by employers.

Overview

10
10
years of professional experience

Work History

Dispatch Team Leader

Blackwoods
05.2021 - 01.2025
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Picked stock according to order sheets and prepared for transport.
  • Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
  • Restocked shelves and helped customers locate desired items.
  • Received and checked incoming goods for damage and discrepancies with paperwork.

Storeperson

Goodman Fielder
01.2020 - 04.2021

Loading Machines

Picking And Packing

Baker

Tim's Homemade Pies And Cakes
07.2015 - 12.2019
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.

Warehouse Packer

General Mills
01.2015 - 05.2015
  • Packed, weighed and shipped items per customer specifications.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Created shipping labels to complete daily order processing.
  • Placed, tagged, and secured merchandise in diverse designated areas.

Education

No Degree - Certifcate IV - Building And Contrusction

Homesglen Tafe
Dandenong, VIC
05-2008

No Degree - VCE

South Oakleigh Secondary College
South Oakleigh
11-2005

Skills

  • Teamwork and collaboration
  • Adaptable learning
  • Team player
  • Punctual and reliable
  • Attention to detail
  • Heavy lifting
  • Food safety and sanitation
  • Order picking

Languages

English
Full Professional
Cambodian
Full Professional

Timeline

Dispatch Team Leader

Blackwoods
05.2021 - 01.2025

Storeperson

Goodman Fielder
01.2020 - 04.2021

Baker

Tim's Homemade Pies And Cakes
07.2015 - 12.2019

Warehouse Packer

General Mills
01.2015 - 05.2015

No Degree - Certifcate IV - Building And Contrusction

Homesglen Tafe

No Degree - VCE

South Oakleigh Secondary College
Julian Lao