Julian Nakhoul
Long Jetty,NSW
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Bartender
Crowne Plaza Terrigal Pacific
10.2021 - Current
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Customer Service Representative
Tuggerah Garden Centre
11.2018 - 10.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Consistently met crucial deadlines for preparation of customer orders via pickup and delivery.
Education
High School Diploma -
Saint Peters Catholic College
Tuggerah10.2018
Skills
- Attentive Service
- Quality Control Standards
- Cash Handling Expertise
- Retaining Information
- Organizational Skills
- Customer Service
- Multitasking Capabilities
- Strong Communication Skills
- Adaptability and Flexibility
- Conflict Resolution
Certification
Property and Stock Agents Act 2002 Certificate of Registration
Type of license: Assistant agent - Real Estate
Certificate IV in Fitness
Provides RSA (Responsible Service of Alcohol)
REFERENCES
Michael Nakhoul (Tuggerah Garden Centre): 0402249019
Teresa Bouchet (Crowne Plaza Pacific Terrigal): 0403911643
Jesse Drennan (Crowne Plaza Pacific Terrgial): 0490307942
Timeline
Head Bartender
Crowne Plaza Terrigal Pacific
10.2021 - Current
Customer Service Representative
Tuggerah Garden Centre
11.2018 - 10.2021
High School Diploma -
Saint Peters Catholic College
Property and Stock Agents Act 2002 Certificate of Registration
Type of license: Assistant agent - Real Estate
Certificate IV in Fitness
Provides RSA (Responsible Service of Alcohol)
Similar Profiles
Sanup KhadkaSanup Khadka
Demi Chef at Crowne Plaza Terrigal PacificDemi Chef at Crowne Plaza Terrigal Pacific
ROSE ANN BERNAT GOUGHROSE ANN BERNAT GOUGH
House Keeper at Sodexo Pty Ltd - Crown Plaza TerrigalHouse Keeper at Sodexo Pty Ltd - Crown Plaza Terrigal
JEFFIN JOHNJEFFIN JOHN
Team member at Crowne PlazaTeam member at Crowne Plaza