Julian Lombardo
Avondale Heights,VIC
Summary
Dedicated and hardworking professional with a history of meeting company goals utilising consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hoyts Cinema Manager
Hoyts Cinemas
01.2021 - Current
- Leading and motivating a team of 100 staff
- Driving results on shift, ensuring to meet all KPIs
- Completing staff rostering weekly and handling of all leave requests
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and employment of new team members.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Handling of problematic customers and clients to assist employees and maintain excellent customer service.
- Managed administrative logistics of events planning, event booking, and event promotions.
Sales specialist
Neverland store
01.2019 - 01.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Analyzed daily sales figures and developed strategies to increase sales.
- Managed efficient cash register operations.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered incoming calls and emails to provide product information, features and benefits.
Electrician
Innovative Electrical Services
01.2022 - 12.2022
- Install, maintain, and repair electrical wiring, fixtures, and equipment in residential, commercial, and industrial settings
- Use a variety of tools and equipment, such as meters, testers, drills, and saws, to complete electrical installations and repairs safely and efficiently
- Perform inspections, testing, and troubleshooting of electrical systems to identify and resolve issues promptly
- Organized materials and tools in to maintain clean and neat work areas.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
Waiter and bar staff
HOYTS LUX
01.2018 - Current
- Working in a premium dine in cinema experience, including hot food and, alcoholic beverages
- Providing excellent wait service to ensure satisfaction
- Taking customer orders and delivering food and beverages
- Handling of cash as well as using a POS ordering software to process orders and payments
- Greeting and welcoming customers
Frontline Crew Member
HOYTS CINEMAS
01.2015 - 01.2021
- Playing a key role in a team based working environment
- Direct interaction with customers in the Candy Bar and Box Office areas
- Providing excellent customer service to patrons
- Clean and prepare cinemas before screenings
Education
Certificate II - Electrotechnology
RMIT University
Melbourne, VIC04-2019
Certificate III - Sport And Recreation
IVET
11-2018
VCE -
St. Bernard’s College
Essendon, VIC01.2018
Certificate III - Fitness
IVET
12-2016
Skills
- Hard Working
- Team player
- Excellent Communication
- Time management
- Management Skills
- Staff development
- Decision-making
- Fast Learner
- Young and Fit
- Customer Service
Personal Information
Date of Birth: 16/09/2000
Certification
- First Aid Certificate
- Responsible Service of Alcohol
- Food Handler Certificate
- Full Drivers License
- Construction White Card
Extra curricular activities
- Football
- Basketball
Timeline
Electrician
Innovative Electrical Services
01.2022 - 12.2022
Hoyts Cinema Manager
Hoyts Cinemas
01.2021 - Current
Sales specialist
Neverland store
01.2019 - 01.2023
Waiter and bar staff
HOYTS LUX
01.2018 - Current
Frontline Crew Member
HOYTS CINEMAS
01.2015 - 01.2021
- First Aid Certificate
- Responsible Service of Alcohol
- Food Handler Certificate
- Full Drivers License
- Construction White Card
Certificate II - Electrotechnology
RMIT University
Certificate III - Sport And Recreation
IVET
VCE -
St. Bernard’s College
Certificate III - Fitness
IVET
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