Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Extra curricular activities
Timeline
Generic

Julian Lombardo

Avondale Heights,VIC

Summary

Dedicated and hardworking professional with a history of meeting company goals utilising consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Hoyts Cinema Manager

Hoyts Cinemas
01.2021 - Current
  • Leading and motivating a team of 100 staff
  • Driving results on shift, ensuring to meet all KPIs
  • Completing staff rostering weekly and handling of all leave requests
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and employment of new team members.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Handling of problematic customers and clients to assist employees and maintain excellent customer service.
  • Managed administrative logistics of events planning, event booking, and event promotions.

Sales specialist

Neverland store
01.2019 - 01.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Analyzed daily sales figures and developed strategies to increase sales.
  • Managed efficient cash register operations.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered incoming calls and emails to provide product information, features and benefits.

Electrician

Innovative Electrical Services
01.2022 - 12.2022
  • Install, maintain, and repair electrical wiring, fixtures, and equipment in residential, commercial, and industrial settings
  • Use a variety of tools and equipment, such as meters, testers, drills, and saws, to complete electrical installations and repairs safely and efficiently
  • Perform inspections, testing, and troubleshooting of electrical systems to identify and resolve issues promptly
  • Organized materials and tools in to maintain clean and neat work areas.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.

Waiter and bar staff

HOYTS LUX
01.2018 - Current
  • Working in a premium dine in cinema experience, including hot food and, alcoholic beverages
  • Providing excellent wait service to ensure satisfaction
  • Taking customer orders and delivering food and beverages
  • Handling of cash as well as using a POS ordering software to process orders and payments
  • Greeting and welcoming customers

Frontline Crew Member

HOYTS CINEMAS
01.2015 - 01.2021
  • Playing a key role in a team based working environment
  • Direct interaction with customers in the Candy Bar and Box Office areas
  • Providing excellent customer service to patrons
  • Clean and prepare cinemas before screenings

Education

Certificate II - Electrotechnology

RMIT University
Melbourne, VIC
04-2019

Certificate III - Sport And Recreation

IVET
11-2018

VCE -

St. Bernard’s College
Essendon, VIC
01.2018

Certificate III - Fitness

IVET
12-2016

Skills

  • Hard Working
  • Team player
  • Excellent Communication
  • Time management
  • Management Skills
  • Staff development
  • Decision-making
  • Fast Learner
  • Young and Fit
  • Customer Service

Personal Information

Date of Birth: 16/09/2000

Certification

  • First Aid Certificate
  • Responsible Service of Alcohol
  • Food Handler Certificate
  • Full Drivers License
  • Construction White Card

Extra curricular activities

  • Football
  • Basketball

Timeline

Electrician

Innovative Electrical Services
01.2022 - 12.2022

Hoyts Cinema Manager

Hoyts Cinemas
01.2021 - Current

Sales specialist

Neverland store
01.2019 - 01.2023

Waiter and bar staff

HOYTS LUX
01.2018 - Current

Frontline Crew Member

HOYTS CINEMAS
01.2015 - 01.2021

Certificate II - Electrotechnology

RMIT University

Certificate III - Sport And Recreation

IVET

VCE -

St. Bernard’s College

Certificate III - Fitness

IVET

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Julian Lombardo