Juliana Aho
sydney
Summary
Demonstrated ability to optimize operations and improve productivity through a proven track record at Zee Electrical. Experienced in efficiently coordinating administrative tasks to support business objectives, ensuring smooth day-to-day operations. Known for maintaining a positive attitude and excelling under tight deadlines. Proficient in Microsoft Office and customer service, consistently meeting and exceeding business requirements. Being self-motivated brings proven leadership and customer skills.
Overview
3
3
years of professional experience
Work History
Pick and Pack
White Fox
10.2024 - Current
- Maintained a clean and organized workspace, promoting increased productivity and safety for all team members.
- Demonstrated adaptability by quickly learning new systems and processes when required for operational efficiency.
- Collaborated with team members to meet daily goals and deadlines, contributing to overall operational success.
- Meeting KPI'S given on a daily basis.
- Product accuracy
- Resolved issues related to incorrect or missing items promptly, ensuring minimal delay in order processing times.
Sales Lead
Bath and Body Works
07.2023 - 09.2024
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Meeting KPI's
- Delivering exceptional customer service
- Responding to customer emails and phone inquiries
Administration
Zee Electrical
11.2021 - 06.2023
- General administration work
- Customer phone enquiries
- General emailing
- Filing
- Microsoft Office Suite (Word, Excel and Outlook)
- Invoicing
- Debt collection (calls and emails)
- Scheduling work for the week
- Assisting in day to day administration tasks
- Maintaining a clean and organised work space
Education
Diploma - Criminal Justice
Western Sydney University
Sydney, NSW06-2025
Skills
- Data entry
- Customer service
- Attention to detail
- Office administration
- MS office
- Office management
- Team building and leadership
- Decision-making
- Schedule coordination
- Conflict resolution
- Work Planning and Prioritization
- Time management
Languages
Arabic
Native or Bilingual
Timeline
Pick and Pack
White Fox
10.2024 - Current
Sales Lead
Bath and Body Works
07.2023 - 09.2024
Administration
Zee Electrical
11.2021 - 06.2023
Diploma - Criminal Justice
Western Sydney University
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