JULIANA ALVIM
Sunshine Coast
Summary
Highly organised and motivated individual. Offering exceptional administrative and customer service skills, with several years experience in the sales industry and customer service. Being graduated in Laws and having completed Diploma in Business I am seeking an opportunity to work for a company where I will gain more experience and further my career.
Results-driven Store Sales Manager known for high productivity and efficient task completion. Excel in customer relationship management, inventory control, and sales strategy development. Possess strong leadership, communication, and problem-solving skills essential for driving team performance and achieving sales targets.
Overview
10
10
years of professional experience
Work History
Noosa Store Sales Manager
THE NOOSA CHOCOLATE FACTORY
Noosaville
11.2021 - Current
- Greeting customers
- Providing outstanding customer service
- Sharing products knowledge and helping with special promotions
- Training staff
- Displaying products
- Ordering stock
- Merchandising
Sales Consultant
FERN-WOOD FITNESS
Noosaville
03.2021 - 11.2021
- Ensure all members and visitors feel welcomed and comfortable when they have contact with the club
- Sell club memberships, services & products
- Documents sales by creating or updating members profile records
- Manage financial transitions
- Processing payments
- Pro- actively ensure excellent product knowledge at all times
Retail Sales Assistant
Who Invited Her
Noosa Heads
11.2020 - 02.2021
- Greeting customers when they walk through the door
- Driving sales through engagement of customers, suggestive selling and sharing product knowledge
- Providing outstanding customer service
- Dealing with customers queries and complaints
- Handling payments
- Displaying products
- Helping with special promotions
- Ordering stock
- Overseeing deliveries
Sales Manager/Representative
Pezzano Enterprises Pty Ltd
Perth
01.2015 - 12.2019
- Allocating work for employees in the office and monitoring performance
- Serving customers by selling products and meeting customers needs
- Serving existing accounts, obtaining orders and establishing new accounts
- Promoting products and services
- Achieving agreed upon sales targets and outcomes within schedule
- Resolving customers complaints to maximise satisfaction
- Monitoring competition
- Coordinating sales report with team members
- Daily monitoring delivery drivers and packers
Lawyer
Ordem dos Advogados do Brazil OAB/MG
Belo Horizonte
- Company Overview: Brazilian Lawyers Association
- Brazilian Lawyers Association
Fashion consultant
Mara Mac
Belo Horizonte
- Providing fashion advices
- Increasing sales
- Following trends
- Coordinating and helping store manager to achieve all fashion related goals
- Merchandising display
Education
Diploma of Business -
Australian Institute of Commerce + Technology
Perth, WA, Australia05.2015
Certificate III in Fitness -
Australian College of Sport & Fitness
Perth, WA, Australia09.2014
Certificate IV in Fitness -
Australian College of Sport & Fitness
Perth, WA, Australia09.2014
Bachelor of Law -
Pontifícia Universidade Católica de Minas Gerais
BRAZIL01.2005
Skills
- Polite communication skills
- Networking
- Teamwork
- Professionalism
- Dedication
- Commitment to quality
- Flexibility
- Ability to handle change
- Organisational skills
- Attention to detail
- Ability to handle pressure
- Results-oriented
Languages
- English, Fluent
- Portuguese, Native
References
Available upon request
Working History
- Noosa Store Sales Manager, The Noosa Chocolate Factory, Noosaville, QLD, Australia, 11/01/21, Present
- Sales Consultant, Fern-Wood Fitness, Noosaville, QLD, Australia, 03/01/21, 11/01/21
- Retail Sales Assistant, Who Invited Her, Noosa Heads, QLD, Australia, 11/01/20, 02/01/21
- Sales Manager/Representative, Pezzano Enterprises Pty Ltd, Perth, WA, Australia, 01/01/15, 12/01/19
- Lawyer, Ordem dos Advogados do Brazil OAB/MG, Belo Horizonte, MG, Brazil
- Fashion Consultant, Mara Mac, Belo Horizonte, MG, Brazil
- Medical Receptionist/Secretary, Clínica de Ginecologia e Obstetrícia- Maurílio Becho Campos, Belo Horizonte, MG, Brazil
- Fitness Instructor, Fitness Centre for Women, Brazil
- Children's Ballet Teacher, Artistic Dance Centre, Brazil
Personal Information
Citizenship: Australian Citizen
Timeline
Noosa Store Sales Manager
THE NOOSA CHOCOLATE FACTORY
11.2021 - Current
Sales Consultant
FERN-WOOD FITNESS
03.2021 - 11.2021
Retail Sales Assistant
Who Invited Her
11.2020 - 02.2021
Sales Manager/Representative
Pezzano Enterprises Pty Ltd
01.2015 - 12.2019
Lawyer
Ordem dos Advogados do Brazil OAB/MG
Fashion consultant
Mara Mac
Diploma of Business -
Australian Institute of Commerce + Technology
Certificate III in Fitness -
Australian College of Sport & Fitness
Certificate IV in Fitness -
Australian College of Sport & Fitness
Bachelor of Law -
Pontifícia Universidade Católica de Minas Gerais