Julian Camilo Escobar
Melbourne,VIC
Summary
Driven Supervisor with a proven track record at Cleaner Supervisor, enhancing team productivity and customer satisfaction through effective staff management and problem-solving. Skilled in training and mentoring, with a goal-oriented approach, I excel in staff motivation and teamwork, significantly improving operational efficiency.
Overview
6
6
years of professional experience
Work History
Supervisor
Cleaner Supervisor
01.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Call Center
I Have Experience in Customer Service and Bank
02.2018 - 02.2020
- Achieved personal sales goals while contributing to the overall success of the call center team.
- Ensured seamless communication between departments by serving as a liaison between call center teams and management.
- Provided constructive feedback during team meetings about ways to enhance overall call center efficiency.
- Improved call center performance by consistently maintaining a high level of professionalism and productivity.
Education
High School Diploma -
INTERNATIONAL HOUSE COLLEGE
Melbourne, VIC09.2023
High School Diploma -
ECA COLLEGE
Melbourne, VIC07.2022
High School Diploma -
ELSIS COLLAGE
Melbourne, VIC03.2020
High School Diploma -
SENA
Colombia06.2011
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Teamwork
Languages
Portuguese
Professional Working
Timeline
Supervisor
Cleaner Supervisor
01.2022 - Current
Call Center
I Have Experience in Customer Service and Bank
02.2018 - 02.2020
High School Diploma -
INTERNATIONAL HOUSE COLLEGE
High School Diploma -
ECA COLLEGE
High School Diploma -
ELSIS COLLAGE
High School Diploma -
SENA
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