Summary
Overview
Work History
Skills
Highlights
References
Timeline
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JULIANNE NASH

Summary

I am mature reliable and friendly with over 15 years experience in retail and customer service. Efficient at handling multiple responsibilities including cash management, display, design and customer service. I work well both independently and within a team and quickly learn and master new skills.

Overview

19
19
years of professional experience

Work History

Sales Assistant

Bakers Delight Gymea
12.2019 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Opened, shelved and merchandised products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Wrapped, and boxed bakery products.

Stock Taker

Woolworths
07.2019 - 03.2020
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Applied proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns.
  • Completed physical inventory counts at each shop.

Photography Assistant

Don Wood Photography
01.2018 - 10.2019
  • Set up lighting, prepared sweeps and organized area for photography sessions.
  • Selected and set up appropriate props, backdrops, and lighting.
  • Supported photography and video shoots by helping with equipment setup.
  • Collaborated with photographer and art director to assist with daily tasks.
  • Managed schedule by assessing daily assignments and coordinating duties.

Supervisor

Baysics
10.2013 - 08.2017
  • Opened and closed and oversaw nightly revenue count and banking procedures for two stores
  • Routinely helped high volume of customers each day
  • Supervised other staff members
  • Computed purchases and processed payments in cash and credit card transactions
  • Placed special orders and called other stores to find desired items
  • Processed shipments and maintained organised stocked shelves
  • Unloaded deliveries and carried merchandise to shop floor
  • Delivered excellent customer service by greeting and assisting each customer including explaining information about quality value and style of products to help customer to select what best suited their needs
  • Maintained visual appealing and effective displays for the store
  • Answered customer questions and addressed problems and complaints in person and via the phone.

Canteen manager

A & E Wilson
01.2005 - 12.2015
  • Opened and closed business including counting cash drawers
  • Balanced the needs of multiple customers simultaneously in a fast paced environment
  • Built and maintained effective relationships with peers and upper management
  • Addressed customer inquiries and resolved complaints
  • Reordered stock on a daily basis.

Skills

  • Cash handling accuracy
  • Detail orientated
  • Store opening and closing procedures
  • Store operations
  • Strong communication skills
  • Excellent multi tasker
  • Visual display and design
  • Supervision of other staff members

Highlights

  • Cash handling accuracy
  • Detail orientated
  • Store opening and closing procedures
  • Store operations
  • Strong communication skills
  • Excellent multi tasker
  • Visual display and design
  • Supervision of other staff members

References

Darren Honan, 0409 563 931

Janine Whitley, 0411 771 687

Timeline

Sales Assistant

Bakers Delight Gymea
12.2019 - Current

Stock Taker

Woolworths
07.2019 - 03.2020

Photography Assistant

Don Wood Photography
01.2018 - 10.2019

Supervisor

Baysics
10.2013 - 08.2017

Canteen manager

A & E Wilson
01.2005 - 12.2015

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JULIANNE NASH