JULIAN RICARDO JIMENEZ CARVAJAL
Gold Coast,QLD
Summary
Coordinator TI & Administrator TI with 8 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
My goal is to manage, protect and ensure the proper functioning of the IT Infrastructure, providing operational continuity for the different platforms and services. My experience is more than 15 years managing and administering different technological infrastructures of multi-latin firms and government institutions , ability to work in team, Support to external users , corporate and VIP, ensure compliance with the different SLAs, legal policies and companies (local and corporate worldwide). Guarantee the infrastructure updated technology, as a collaborator guided the IT infrastructure to the business reason to meet the organizational goals with professional ethics
Overview
9
9
years of professional experience
1
1
Certification
Work History
Coordinator TI & Administrator of Datacenter
ADA S.A.S
02.2021 - 08.2023
- Presales corporate solutions for the datacenter
- Implementation of containers and virtualization , security in HA , IDS,IPS, WAF, Balancers, Bussiness Continuity Plan and Restore – Replication .
- Coordinated communications, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Reconciled account files and produced monthly reports.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Interacted with customers by phone, email, or in-person to provide information.
- Goal achieved:Comply with the agreed SLA 99.9% in all service
Engineer Datacenter & IT Infrastructure (CONTRACT)
ÁREA METROPOLITANA DEL VALLE DE ABURRA ANTIOQUIA
12.2018 - 12.2020
- Design and implementation of a hybrid cloud model
under Azure technology and migration to office 365,
Hardening and perimeter firewall implementation with Sonic Wall technology - Analysis and Implementation of SSL Certificate.
- Built Model Secutiry for web applications.
- Achievements: Apply best practices in the implementation, production and management of virtualization under Cluster Fail over in Microsoft Hyper-V, Business continuity plan and disaster coverage By Microsoft Hyper-V broker replication
and DELL EMC NETWORKER - Developed, implemented and maintained protocols, standards, and documentation.
- Analyzed complex of requirements or incidents and identified anomalies, trends, and risks to provide useful insights to improve internal controls.
- Contributed to internal activities for overall process improvements, efficiencies and innovation.
- Prepared written summaries to accompany results and maintain documentation.
- Gathered, defined and refined requirements, led project design and oversaw implementation.
Tier 1 Associate
BT Group COLOMBIA
07.2014 - 11.2018
- Project Assigned: multilatinamerica enterprise GROUP ARGOS
- Achievements: stabilization of the solutions and new changes technologies minimizing the impact in the tower of unified communications
- Satisfaction of customer of client in tower of services assigned and assured service and quality on WAN/LAN/WIFI/UNIFIED COMMUNICATION
- Promote teamwork with third-party teams that interrelate with said service towers and guarantee the appropriate escalation levels and these are aligned with the needs established in the SLA
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Used ticketing systems to manage and process support actions and requests.
- Promoted efficiency among departments with prompt resolution of system issues.
- guaranty the resolution conflicts and relations between customers and team of worker
Education
Associate of Applied Science - Information Technology Project Management
POSTGRAD IN FINANCE, AND EVALUATION PROJECT
University Antonio Nariño - Bogota07.2007
Bachelor of Science - ENGINEER SYSTEM WITH FOCUS ON SOFTWARE
University Antonio Nariño - Uan.edu.co
Colombia, Bogota02.1993
Skills
- Basic Math
- Attention to Detail
- Customer Relations
- Microsoft Office
- Computer Skills
- Conflict Resolution
- Task Prioritization
- Problem-Solving
- Analytical Thinking
- Relationship Building
- Friendly, Positive Attitude
Certification
- SYSTEM ADMINISTRATOR & NETWORK ADMINISTRATOR SOLARIS
- VERITAS BACKUP EXEC SYMANTEC Training - JUNE 2007 - JUNE 2007
- CCNA LEVEL I,II,II,IV ITM -ACADEMY CISCO FEBRUARY 2006 – DECEMBER 2006
- Certified Professional IPV6, HURRICANE ELECTRI- [Timeframe] Certification ID name julianjimenezc
level: professional Current Score :370 ISSUED HE.NET
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Coordinator TI & Administrator of Datacenter
ADA S.A.S
02.2021 - 08.2023
Engineer Datacenter & IT Infrastructure (CONTRACT)
ÁREA METROPOLITANA DEL VALLE DE ABURRA ANTIOQUIA
12.2018 - 12.2020
Tier 1 Associate
BT Group COLOMBIA
07.2014 - 11.2018
Associate of Applied Science - Information Technology Project Management
POSTGRAD IN FINANCE, AND EVALUATION PROJECT
Bachelor of Science - ENGINEER SYSTEM WITH FOCUS ON SOFTWARE
University Antonio Nariño - Uan.edu.co
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