With a unique combination of experience in both medical and Defence administration plus customer service, I demonstrate excellence in managing information systems and providing sensitive support to a diverse range of clients and stakeholders.
Overview
20
20
years of professional experience
Work History
Acquired Brain Injury Transitional Rehab Service Princess Alexander Hospital, Department of Nursing Redland Hospital
07.2016 - Current
Allied Health
01.2016 - 07.2016
Mater Hospital
Brisbane
08.2015 - 12.2015
Radiology Alfred Hospital
05.2012 - 08.2015
School of Armour Department of Defence
06.2005 - 05.2012
On-going (as pilot program) for 5 years
Provide admin support across the department, which includes;
Attend multidisciplinary meeting, minutes
Ensure all staff are compliant for training purposes
First point of contact for all queries
Attend outpatient clinic appointments as reception
Maintain office procedures and ordering office supplies
Update and maintain the staff Roster
Ensure staff are completing their leave forms via MyHR, once received I then review and approve
Manage the recruitment process of the Allied Health staff, including interview organisation through to letter of offers
Manage the bookings for both the fleet vehicles and for Room Bookings for staff
Conduct Corporate mandatory training, ensure staff are compliant in all of their mandatories
This was a temporary assignment to cover extended leave, my role was to;
Provide administration support across the nursing department
Attend meetings/minutes
Ensured all the required paperwork was organised for the recruitment for nurses
Liaise with staff across the hospital
This was a temporary assignment I work closely with the Director of Allied Health; my role was to;
Provide Administrative support for staff across the Department
Maintain office procedures and systems, including records management and correspondence
Arrange meetings, take and type minutes, and draft correspondence on a range of issues
Coordinate the diaries of senior management staff
As part of my role I work closely with the Director and Deputy Director and offered back up support to the Business Manager
Primary contact for all of staffing recruitment
Provided administrative support for medical staff at all sites of the Department including minute taking and agenda preparation
Primary contact for the client complains and compliments
Diary management for director and deputy director
Developed a database for tracking medical legal and for Director’s patients
Developed and monitor the Leave Calendar for all medical staff
Cont’d
administration clerk for the Chief Clerk
School of Armour at Puckapunyl
09.2006 - 05.2012
Day-to-day administration for the school
Assisted the Chief Clerk with her duties
Coordinator for the Defence Record Management System (DRMS) for the entire school
Updated PMKeys—processing, amending and running reports, and administering leave, Routine
Orders, Incident Reports, administrative statutory checks and administrative audits
Achievements
Performed acting duties for both the Chief Clerk and the Finance Manager in their absence when required.
Skills
Completed Year 11 Technical
College
Delivers outstanding customer and stakeholder service
Expert in Defence record systems
Builds and maintains professional patient relationships
Calm and outcome-focused in a crisis
Enjoys working in diverse teams
Coaches and mentors junior team members
Takes a hands-on approach - gets the job done
Models workplace protocols and procedures
Practices legislative and WHS compliance
Monitors and applies quality and continuous improvement
Works independently and seeks expert advice
Seeks ongoing professional development opportunities
EMPLOYEEs
Timeline
Acquired Brain Injury Transitional Rehab Service Princess Alexander Hospital, Department of Nursing Redland Hospital
07.2016 - Current
Allied Health
01.2016 - 07.2016
Mater Hospital
08.2015 - 12.2015
Radiology Alfred Hospital
05.2012 - 08.2015
administration clerk for the Chief Clerk
School of Armour at Puckapunyl
09.2006 - 05.2012
School of Armour Department of Defence
06.2005 - 05.2012
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References
REFERENCES
Mrs. Areti Kennedy
Mrs. Joanne Greig
ABI TRS Manager
Administration Manager
T direct: 07 3176 1151
T direct: 07 3176 7926
VOLUNTEER WORK
Currently I am active in Foster Care services for children ranging in ages 3–15 years. I have been involved with this for approximately eight years. It is extremely rewarding being able to provide a stable and secure network for children to stay in and build relationships with.
Advocate against domestic violence – “friends with dignity” programs