Summary
Overview
Work History
Education
Skills
Timeline
Generic

JULIE BAJRAMI

Southbank

Summary

With over 6 years' experience in administrative and service-based client facing positions. She has a proven record of significantly enhancing efficiency in a service and office-based environments. As a highly competent receptionist, she brings professionalism, friendly, and enthusiastic attitude to this role.

In most of my positions, she maintained a exceedingly functional workspace while managing the reception area. She have a knack for problem solving and work well independently with little oversight.

Sherespond to requests from colleagues and clients in a timely manner and i adept at prioritizing multiple ongoing projects.

I believe i would be a invaluable asset to your team.

Overview

5
5
years of professional experience

Work History

  • Addressing inbound and outbound calls.

  • Develop and sustain a level of professionalism among staff and clients and businesses.

  • Management of company invoices and chasing up unpaid invoices.

  • Knowledge in Xero and MS office.

  • Apply for Building Permits/Occupancy Permits

  • Filing and maintaining project documentation.

  • Coordinating the procurement of materials and equipment.

  • Acting as a point of contact between senior management and project teams.

  • Chasing up tradesman completion certifications.

  • Ability to manage multiple tasks at once and prioritize accordingly.

  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

  • Building strong relationships with contractors and the project team

  • Dealing with phone and email queries and liaising with suppliers and contractors

  • Excellent computer skills and competency in a range of software packages including Microsoft Office suite

  • Answer incoming calls and transfer to appropriate staff member; taking and distributing messages where applicable

  • Respond positively and punctually within specified timelines to customer enquiries and requests.

  • Ensure that specific duties are performed professionally, accurately and within the time constraints as directed.

  • Take initiative and provide suggestions for improving documented processes.

  • Report all client or authority complaints and / or feedback received

  • Prepare correspondence, reports and documents.

  • Perform general clerical duties including but not limited to: photocopying, faxing, emailing and filing documents.

  • Register and distribute incoming mail to relevant staff members (when directed).

  • Register and prepare all outgoing mail (when directed).

  • Maintain hard copy and electronic filing system of new projects.

  • Purchase office supplies.

  • Update and maintain databases

Construction Administrator

Angel Homes Pty Ltd
05.2019 - 05.2024
  • Lead and manage all construction activities, trades and ensuring projects are completed in set deadlines within budget, and to the highest quality standards.
  • Liaising with clients and external stakeholders, including communication throughout the building permit process.
  • Answer incoming calls from clients,trades and architects and addressing any concerns.
  • Booking in onsite quotation appointments for Director and gathering all relevant information prior to meeting in order to secure their renovation project.
  • Managed successful construction of multi-million dollar commercial building projects from concept to completion.
  • Meeting with clients in boardroom, ensuring their contract is efficient and coordinating with clients needs,budget and signing off their building contract.
  • Respond positively and punctually within specified timeline to client enquires on pipeline TradesAi.
  • Ensuring the duties are performed professionally, accurately and within the time constraints as directed.
  • Taking initiative and provide suggestions for improving documented processes.
  • Getting quotations for secured projects.
  • Demonstrate initiative, problem solving, self-motivation as well as significant time management, organizational and leadership skills to ensure successful project outcomes.
  • Prepare correspondence, contract documents.
  • Perform general clerical duties including but not limited to:
    photocopying, faxing, emailing and filing documents.
  • Maintain hard copy and electronic filing system of new
    projects and allocating them to correct folder.
  • Develop and sustain a level of professionalism among staff and clients and businesses.
  • Management of company invoices and chasing up unpaid invoices.
  • Apply for Building Permits/Occupancy Permits.
  • Coordinating the procurement of materials and equipment.
  • Acting as a point of contact between senior management and project teams under the Directors wing.
  • Chasing up tradesman completion certifications.
  • Ability to manage multiple tasks at once and prioritize accordingly.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Building strong relationships with contractors and the project team.
  • Dealing with phone and email queries and liaising with suppliers and contractors and directors emails.

Education

Certificate II & III Security Operations

ACET
Coburg, VIC
05.2019

Certificate IV Ageing Support

Intercare
Keysborough, VIC
07.2018

Certificate II Business Administration

Suzan Johnston
Melbourne, VIC
05.2012

Skills

  • Excellent computer skills and competency in a range of software packages including Microsoft Office suite
  • Ambitious owner mindset taking lead and run things with an hustling mindset
  • Knowledge in Xero, TradesAi
  • Strong interpersonal/organisational skills
  • Attention to detail
  • Highly developed interpersonal and communication skills
  • Co-ordinating specific tasks with set deadlines
  • Knowledge in residential permits
  • Dependable and Responsible and discrete
  • Deadline Management
  • Ability to liaise with many different types of people positively

Timeline

Construction Administrator

Angel Homes Pty Ltd
05.2019 - 05.2024

Certificate II & III Security Operations

ACET

Certificate IV Ageing Support

Intercare

Certificate II Business Administration

Suzan Johnston

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JULIE BAJRAMI