Julie Bennett
Tynong North,Vic
Summary
Experienced Operations Manager in RAB Vic/Tas covering two regions. Proven ability to establish and maintain excellent communication and relationships with region staff and key stakeholders. Extensive knowledge of how frontline RAB works with a strong overview of Business Banking processes and procedures. Excellent time management skills with a strong ability to deliver on multiple outcomes. Able to effectively self-manage as well as collaborate as part of a productive team.
Passionate about staff engagement and a member of the RAB Connect team.
Overview
30
30
years of professional experience
Work History
Operations Manager
Commonwealth Bank
09.2015 - Current
- · Effectively and efficiently lead the performance of the business' people and operational functions including on-boarding new staff, training, events and customer functions.
- · Assist in strategically implementing business continuity plans and general business plans to ensure the business performs to the standards set. Passionately deliver extraordinary customer service in all internal dealings.
- · Consciously analyse and provide reports to managers and assistance to all team members with general reporting. Manage expenses to maximise profitable growth.
- · Ensure compliance with regulatory requirements and the Group's Occupational Health and Safety policies, all other internal Group policies and procedures, and any relevant legislative requirements.
Sales & Marketing Manager
Cockatoo Grove
08.2013 - 02.2015
- · Manage all promotion and strategy relating to new client acquisition and existing client retention.
- · Build sales pipeline to increase market share.
- · Conduct regular calling program of new and existing clients
- · Co-ordination of trade shows where applicable for product to represented
National Event Manager
ANZ Banking Group
06.2007 - 06.2009
- Management and execution of key internal and external client events for Regional and Rural Banking Australia wide.
Project Manager
ANZ Banking Group
06.2005 - 05.2007
- Responsible for planning and overseeing projects within Regional & Rural Banking as per business requirements. Coordination of processes from initial inception through to completion ensuring desired outcomes were aligned to business objectives.
Area Support Manager
ANZ Banking Group
01.1998 - 07.2001
Various Role in Retail Branch Banking
ANZ Banking Group
06.1994 - 06.1998
Education
Bachelor of Arts -
La Trobe University
Melbourne, VIC1993
Timeline
Operations Manager
Commonwealth Bank
09.2015 - Current
Sales & Marketing Manager
Cockatoo Grove
08.2013 - 02.2015
National Event Manager
ANZ Banking Group
06.2007 - 06.2009
Project Manager
ANZ Banking Group
06.2005 - 05.2007
Area Support Manager
ANZ Banking Group
01.1998 - 07.2001
Various Role in Retail Branch Banking
ANZ Banking Group
06.1994 - 06.1998
Bachelor of Arts -
La Trobe University
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