Julie Cooper
Byford,WA
Summary
Ward Clerk experienced in high-volume hospital environments and skilled in handling both administrative and patient-focused tasks. Good time management and problem-solving abilities, as well as advanced understanding of clerical needs and confidentiality requirements. Detail-oriented Ward Clerk knowledgeable about coordinating paperwork, maintaining supplies. Excellent communication and organisational skills. Assisting Ward Coordinator with patient bed management on busy Surgical ward and Proficient in Technology resource.
Overview
17
17
years of professional experience
Work History
Ward Clerk
SJOG Hospital
12.2010 - Current
- Organized paperwork for doctors, nurses and patients.
- Enhanced office productivity by handling high volume of callers per day.
- Stored and retrieved permanent records on daily basis.
- Maintained current and accurate medical records for patients.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained patient confidentiality in line with HIPAA regulations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Proficient with Webpas
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
X-Ray Assistant/ MRI Assistant
SKG Radiology
09.2006 - 02.2011
- Processed and handled film, negatives and prints in accordance with quality standards.
- Assisted in diagnosis of disease and injury through radiologic examinations.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Explained procedures to patient to reduce anxieties and obtain patient cooperation.
- Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
- Prepared and positioned patients for imaging procedures.
- Coordinated with other healthcare personnel to deliver quality patient care.
Education
Achievement Certificate
Como Secondary College
Como, WA12.1982
Skills
- Incoming Call Management
- Call Transfers
- Supply Ordering
- Visitor Directions
- Patient Data Confidentiality
- Patient Assistance
- Greeting Visitors
- Patient Bed Management
- Records Maintenance
- Administrative Duties
- Patient Services Management
- Medical Recordkeeping
- Call Light Response
- Maintaining Safe Environment
- Customer Service
- Patient Records
Timeline
Ward Clerk
SJOG Hospital
12.2010 - Current
X-Ray Assistant/ MRI Assistant
SKG Radiology
09.2006 - 02.2011
Achievement Certificate
Como Secondary College
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