Julie Dunford

Having sold my business back in 2019 after 10 successful years fabulous hair of customer service, i stayed on as a Manager/Senior stylist at that salon till 2023 where i decided to move to work from home still servicing my clients with all their hair needs.

I currently do all my own admin, scheduling appointments, taking payments and giving my clients the best customer service possible.

I have decided to move away from the industry.

• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Developed and maintained relationships with customers and suppliers through account development.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Trained and motivated employees to perform daily business functions.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.