Julie Hong
Townsville,QLD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Allrounder
Marree Roadhouse
02.2024 - 05.2024
- Worked effectively in fast-paced environments as a cashier/ receptionist/ kitchenhand/ sales assistant/ barista/housekeeper.
Sales Assistant
Wallace & Gibbs
09.2023 - 12.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Wait Staff Member
1947 Eatery
08.2022 - 11.2023
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Provided support during catering events by setting up stations, serving food promptly, engaging with attendees professionally.
- Served food and beverages promptly with focused attention to customer needs.
Restaurant Waiter
1977 Happy Kitchen
04.2023 - 08.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Wait Staff Member
Savory Japan
01.2023 - 03.2023
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
Education
BBA - Economics
Harbin University of Commerce
Harbin, China06.2018
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
Certification
RSA QLD
RSG QLD
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
French
Elementary
Timeline
Allrounder
Marree Roadhouse
02.2024 - 05.2024
Sales Assistant
Wallace & Gibbs
09.2023 - 12.2023
Restaurant Waiter
1977 Happy Kitchen
04.2023 - 08.2023
Wait Staff Member
Savory Japan
01.2023 - 03.2023
Wait Staff Member
1947 Eatery
08.2022 - 11.2023
BBA - Economics
Harbin University of Commerce