Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Julie Hong

Townsville,QLD

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Allrounder

Marree Roadhouse
02.2024 - 05.2024


  • Worked effectively in fast-paced environments as a cashier/ receptionist/ kitchenhand/ sales assistant/ barista/housekeeper.

Sales Assistant

Wallace & Gibbs
09.2023 - 12.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Wait Staff Member

1947 Eatery
08.2022 - 11.2023
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Provided support during catering events by setting up stations, serving food promptly, engaging with attendees professionally.
  • Served food and beverages promptly with focused attention to customer needs.

Restaurant Waiter

1977 Happy Kitchen
04.2023 - 08.2023
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Wait Staff Member

Savory Japan
01.2023 - 03.2023
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.

Education

BBA - Economics

Harbin University of Commerce
Harbin, China
06.2018

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Multitasking Abilities

Certification

RSA QLD

RSG QLD

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual
French
Elementary

Timeline

Allrounder

Marree Roadhouse
02.2024 - 05.2024

Sales Assistant

Wallace & Gibbs
09.2023 - 12.2023

Restaurant Waiter

1977 Happy Kitchen
04.2023 - 08.2023

Wait Staff Member

Savory Japan
01.2023 - 03.2023

Wait Staff Member

1947 Eatery
08.2022 - 11.2023

BBA - Economics

Harbin University of Commerce

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Julie Hong