Julie Hopley
Coolum Beach
Summary
Dynamic Office Manager with a proven track record at Self Employed, excelling in customer service and organizational skills. Achieved significant cost reductions through strategic vendor negotiations and streamlined operations, enhancing efficiency. Expert in account reconciliation and document management, fostering a positive work environment and addressing employee concerns effectively.
Overview
25
25
years of professional experience
Work History
Office Manager
Self Employed
04.1998 - 06.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Reduced environmental impact by initiating recycling program and promoting paperless processes.
Education
High School Diploma -
Bendigo Senior Secondary School
Bendigo, VICSkills
- Customer service
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Payroll processing
- Bookkeeping
- Document management
- Account reconciliation
- Credit and collections
- Mail handling
Timeline
Office Manager
Self Employed
04.1998 - 06.2023
High School Diploma -
Bendigo Senior Secondary School
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