Julie Lanzon
Perth
Summary
Completed the Bachelor of Tourism Management Degree including a minor in Marketing at Edith Cowan University. Has had substantial experience in engineering administration roles with large commercial enterprises which included the development of skills in the office, project administration, working in a team environment, utilising effective communication, liaising with both internal and external clients and working autonomously.
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
17
17
years of professional experience
Work History
Sales Assistant
Seed Heritage
01.2022 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Established rapport with customers using active listening and interpersonal skills.
- Developed loyal customer base by providing consistent, high-quality service.
- Updated product displays regularly, keeping store appearance fresh and appealing.
Project Coordinator
Aurecon
08.2022 - 03.2025
- Formatting of engineering / technical documents, PowerPoint presentations, letters etc
- Filing of documents and maintaining filing management systems.
- Submitting of RFI's to BHP
- Minute taking
- Data entry, updating of excel registers
- Booking of medicals
- Booking of travel and accommodation
- Perform general administration activities as required
- RTIO onboarding
- BHP onboarding
- Organising functions
- Ordering of PPE
- Processing of timesheets
Senior Project Administrator
Worley
01.2022 - 01.2022
- Formatting of engineering / technical documents, PowerPoint presentations
- Filing of documents and maintaining filing management systems.
- Data entry
- Reception relief
- Updating registers
- Booking of medicals
- Booking of car hire
- Organising catering and setting for meetings
- Booking of site travel, though BHP travel system
- Organising international flights and accommodation
- Perform general administration activities as required
Senior Project Administrator
Calibre
01.2020 - 01.2021
- Formatting of engineering / technical documents
- Formatting and distribution of minutes
- Filing of documents and maintaining filing management systems.
- Data entry
- Processing of all incoming/ outgoing emails from client & contractors
- Booking couriers to site
- Perform general administration activities as required
- RVS Project
Administrator
Structerre Consulting Engineers
01.2019 - 01.2020
- Attending to internal and external customers’ general enquires and maintaining a strong customer focus at all times
- Collate and dispatch completed jobs and send via email, mail or advise client for pickup
- Data entry; Booking jobs and inspections according to the clients’ requirements
- Management of documents including printing plans, saving plans, photocopying documents
- Taking calls from clients, including bookings
- Reception duties
Administrator/ Secretary
Lanzon Consulting Pty Ltd
01.2013 - 01.2018
- Maintaining administrative duties working part time for my husband’s business while being a stay home mum.
- Invoicing
- Bookkeeping
- Formatting/collating document
- Liaising with clients
- Scheduling clients
Project Administrator
Pilbara EPCM
01.2012 - 01.2012
- Formatting of engineering / technical documents
- Record keeping and document management
Engineering Secretary
Calibre
01.2011 - 01.2012
- Formatting of engineering / technical documents
- Management of engineering Managers’ calendars and independently schedules appointments
- Planning and coordinating business appointments, meetings and catering
- Preparing records such as agendas, notices and minutes
- Maintaining filing systems for confidential and other information in accordance with company procedures
Network/ Administrator Officer
Western Power
01.2010 - 01.2011
- Customer service / Administration data support
- Learning quality assurance of Western Power’s systems
- Client liaising
- Other adhoc duties as required
Barista/ Waitress
Delish Cafe
01.2009 - 01.2010
- General management and control of shifts
- Trained new staff
- General sales and customer service
Project Administrator
Kellogg Brown & Root (KBR)
01.2008 - 01.2009
- Registration of all incoming and outgoing mail for the project in accordance with project procedures
- Maintenance of project correspondence filing system
- Provide assistance to the Senior Project / HR Administrator as required
- Provide assistance to the Project Team as required
- Collect weekly project timesheets and distribute to management for approval
- Co-ordinating and collating all stationary orders for the Project Team
- Booking Travel Arrangements
- Other adhoc duties as required
Office/ Administration Assistant
Watts Legal Consultants
01.2008 - 01.2008
- General secretarial, reception and office duties
- Data entry using Locus accounting package
- Outside Clerk Duties
Education
Bachelor of Tourism Management - Marketing
Edith Cowan University
Perth, WA01-2006
Affiliations
Bachelor of Tourism Management & minor in Marketing, Edith Cowan University 2016
Languages
French
Native or Bilingual
Timeline
Project Coordinator
Aurecon
08.2022 - 03.2025
Sales Assistant
Seed Heritage
01.2022 - Current
Senior Project Administrator
Worley
01.2022 - 01.2022
Senior Project Administrator
Calibre
01.2020 - 01.2021
Administrator
Structerre Consulting Engineers
01.2019 - 01.2020
Administrator/ Secretary
Lanzon Consulting Pty Ltd
01.2013 - 01.2018
Project Administrator
Pilbara EPCM
01.2012 - 01.2012
Engineering Secretary
Calibre
01.2011 - 01.2012
Network/ Administrator Officer
Western Power
01.2010 - 01.2011
Barista/ Waitress
Delish Cafe
01.2009 - 01.2010
Project Administrator
Kellogg Brown & Root (KBR)
01.2008 - 01.2009
Office/ Administration Assistant
Watts Legal Consultants
01.2008 - 01.2008
Bachelor of Tourism Management - Marketing
Edith Cowan University
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