Intuitive beauty therapist with extensive experience not only in beauty treatments but in everything that comes with owning and operating a beauty salon, a day spa and also a beauty supply store. Always prioritising the customer service and experience.
Hi, I’m
Julie Lawler
Kotara,NSW
Summary
Overview
7
years of professional experience
Work History
4UCare
Community Support Worker
07.2022 - Current
Job overview
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
The Lashery And Beauty
Lash Queen, Owner Operator.
01.2019 - Current
Job overview
- Performed a variety of beauty treatments, including facials, waxing and tinting, but specialising in lash extensions and lash lifting.
- Managed appointment scheduling efficiently on multiple booking systems, optimizing the use of available time slots while minimizing wait times for clients.
- Educated clients on care processes and advised on further care and products.
- Efficiently managed inventory levels of supplies and retail products while minimizing waste.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Mopp Hair
Beauty Therapist
01.2017 - 12.2018
Job overview
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
- Increased salon revenue by upselling additional services and retail products to clients.
- Analyzed client needs and came up with individualized and continuous treatment plans.
- Processed payments, entering sales in register for prompt customer service.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Collaborated with colleagues to create a welcoming atmosphere that encouraged repeat clientele.
- Conducted detailed product demonstrations that educated clients on proper usage and benefits of skincare items they purchased.
Education
Infections Understanding And ControlOnline
No Degree
07.2020
University Overview
Australian School of Beauty TherapyEast Maitland
Diploma of Beauty Therapy from Beauty Therapy
10.1996
University Overview
Skills
- Customer focused
- Disability Awareness
- Administration and management
- Individualized support
- Skincare product knowledge
- Client consultation abilities
- Anti-aging treatments
- Merchandise Restocking
- Organization and Multitasking
- Team Collaboration
Timeline
Community Support Worker
4UCare
07.2022 - Current
Lash Queen, Owner Operator.
The Lashery And Beauty
01.2019 - Current
Beauty Therapist
Mopp Hair
01.2017 - 12.2018
Infections Understanding And Control
No Degree
Australian School of Beauty Therapy
Diploma of Beauty Therapy from Beauty Therapy
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