Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Julie Lynch

Bayswater,VIC

Summary

I'm a friendly Medical Receptionist with over 10 years experience offering excellent skills in patient relations and office management. Skilled using Pracsoft appointment scheduling system to manage over 250 patients weekly. Organized and accurate in managing patient flow.

I'm also hardworking and bring top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments.

Overview

25
25
years of professional experience

Work History

Administrative Officer

Citywide Precast
08.2021 - Current

My day would consist of answering phones, data entry, ordering materials along with -


  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Maintained accurate records, ensuring timely processing of invoices and payments via MYOB.
  • Ordering of Staff Uniforms.
  • Answered calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Emailing through Outlook

Medical Receptionist

Stillpoint Medical
02.2011 - 07.2021
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
  • Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Assisted in maintaining a safe environment for patients and staff by following infection control protocols and reporting potential hazards.
  • Helped patients complete necessary medical forms and documentation.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Scanned and filed patient information into medical records in Medical Director.
  • Entered, verified and updated patient information into Pracsoft system.
  • Balancing of banking and petty cash.
  • Assisting with Accreditation processes.
  • Sterilising of equipment.
  • Open, stamp and distribute mail.
  • Maintain patient and practice confidentiality.

Receptionist

Condev Projects
03.2003 - 03.2006
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported accounting department with invoice processing, data entry tasks, and payment tracking to ensure timely payments from clients.
  • Managed inventory of office supplies by monitoring stock levels and placing orders when necessary to avoid shortages.
  • Prepared conference rooms for meetings, including setting up audiovisual equipment and arranging refreshments as needed.
  • Efficiently handled mail distribution by sorting incoming packages, preparing outgoing correspondence, and logging deliveries in the tracking system.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Completed data entry and filing to keep records updated for easy retrieval.

Administrator

BTX Motorcycles
08.1998 - 03.2003
  • Answering telephone calls.
  • Data entry.
  • Daily banking, balancing of till.
  • Petty Cash.
  • Accounts Payable/Receivable.
  • Payroll.
  • Open and distribute mail.
  • Organisation of Vic Roads paperwork eg New Bike Registrations, Transfers of secondhand bike sales.


Education

Scoresby Secondary College
Scoresby, VIC
12.1996

Skills

  • Data Acquisition
  • Procedure Development
  • Policy and Procedure Modification
  • Documentation and Control
  • Account Reconciliation
  • Records Management
  • Scheduling and Calendar Management
  • Scheduling Appointments
  • Problem Solving
  • Customer Service
  • Attention to Detail
  • Organizational Skills
  • Effective Communication
  • Team Leadership
  • Time Management

References

References available upon request.

Timeline

Administrative Officer

Citywide Precast
08.2021 - Current

Medical Receptionist

Stillpoint Medical
02.2011 - 07.2021

Receptionist

Condev Projects
03.2003 - 03.2006

Administrator

BTX Motorcycles
08.1998 - 03.2003

Scoresby Secondary College
Julie Lynch