Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Julie McLaughlin

CROMER HEIGHTS,NSW

Summary

I have been working in schools for the past 23 years,as an Administration Officer. I have excellent communication skills, am reliable and hardworking. I feel this position is exactly what I've been looking for. I am a Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

37
37
years of professional experience

Work History

Administration Officer

Narrabeen Sports High School
02.2017 - Current
  • Answering phone calls, emails and responding to parents and organisations
  • Cover of reception as per roster Use software applications such as Word, Google, Excel, ERN, EBS, and Microsoft SWAY
  • Confident & advanced level of computer literacy with Advanced Word, Excel, and Google platforms
  • Demonstrated experience in providing a broad range of executive, secretarial, administrative and related support services Strong interpersonal, written and verbal communication skills High organisational and time management skills, the capacity to undertake and complete several tasks concurrently, maintain attention to detail and meet deadlines
  • Demonstrate initiative and make decisions related to the work to be undertaken
  • A flexible and service orientated approach
  • Maintaining and entering databases Organising from the DEI website international students, visas and documentation
  • Uploading and creating children’s school reports and email to parents Organisation of school presentations, creating certificates, programs, organizing trophies and setting up of school hall
  • Relevant filing of student records, archiving and disposal
  • Updating of school process procedures and other relevant forms Producing a school newsletter in SWAY on a 6 week basis
  • Receipting - Finance Training new staff of different school databases and platforms.
  • Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
  • Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.
  • Answered incoming telephone calls and responded to customer enquiries promptly and courteously.
  • Monitored stock levels within the office environment, placing orders when necessary.
  • Updated databases with new customer contact details or changes in existing accounts.
  • Improved office organization by developing filing system and customer database protocols.
  • Maintained positive working relationship with fellow staff and management.

Office Administrator

JM Admin (Sole Trader)
07.2016 - 12.2016
  • MYOB invoicing/purchases/receipting Creating Electronic Distribution Mail (EDM) on Mailchimp for sales and emailing to potential clients Daily updating working schedule in Excel Client managed records Stock control, collection & distribution

Office Administrator

St Thomas Catholic Primary School
02.2011 - 07.2016
  • Manage and maintain calendar of events, meetings Screen meeting requests, advise on appropriateness of attendance and prepare notes if required
  • Use software applications such as SAS, Google, Excel, Publisher and PowerPoint
  • Confident & advanced level of computer literacy with Advanced Word, Excel, the Google platform
  • Demonstrated experience in providing a broad range of executive, secretarial, administrative and related support services Strong interpersonal, written and verbal communication skills High organisational and time management skills, the capacity to undertake and complete several tasks concurrently, maintain attention to detail and meet deadlines
  • Demonstrate initiative and make decisions related to the work to be undertaken
  • A flexible and service orientated approach
  • Maintaining and entering enrolments for the school, on the school database
  • Organising and creating enrolment packs for parents
  • Updating medical information for students and assisting in First Aid Uploading and creating children’s school reports and email to parents Ensuring the school rollover for the following year is completed
  • Relevant filing of student records
  • Producing a school newsletter in Publisher on a weekly basis
  • Escorting prospective parents around the school when needed to assist with the successful enrolment Organisation of school open days and assisting the principal of the smooth running of the day.

Office Administrator

St Monica’s RC High School
09.2001 - 05.2011
  • Undertake reception duties, answering general telephone and face to face enquiries and signing visitors in
  • Clerical support – including word processing of reports, letters, minutes etc
  • As necessary for school staff (Deputy Head teachers, Heads of Year, Heads of department and teachers) Input all details for New Year 7 pupils as follows: contact details, KS2 information, and UPN information, prepare files, and prepare registration and medical information
  • Maintain student records, including student files and computerized system Assisting outside agencies ensuring smooth running of appointments with pupils and staff
  • Attend school meetings and produce minutes as required by the Head teacher
  • Update School Improvement Plan as appropriate with minutes from reviews and departmental minutes
  • Production and distribution of weekly newsletter and staff bulletin
  • Sort and distribute incoming and outgoing mail, including upkeep of school post book
  • Open, read and forward emails to appropriate staff
  • Complete returns as required by Local Education Authority in relation to staff absence
  • To provide administrative support to the teacher responsible for work experience when required Keep medical records updated with Health Plan Forms and photographs
  • Medical and first aid assistance where required ensuring accident forms are completed and filed and forwarded to the Local Education Authority as necessary
  • Telephone calls to parents on behalf of Senior Management Team/Head of Year when required
  • To undertake any other duties of an equal nature to the post as determined by the Head teacher.

Sales Assistant

Boots the Chemist Department Store
08.1989 - 08.2001
  • Dealing with customers on a day to day basis, customer service skills, helping customers, solving problems and queries
  • Monitoring stock, dealing with complaints and working within a team
  • NVQ training assessor- helping staff towards a vocational qualification within a workplace
  • To ensure that trainees meet the occupational standards required to achieve their qualifications.

Hairdresser

Adam & Eve
05.1987 - 07.1989
  • Cutting and styling clients hair Stock control Manage the reception area and booking system

Education

RSA Word Processing I Part 2, RSA Word Processing II Part 2, RSA Text Processing I Part 1, RSA Text Processing II Part 1, RSA Mailmerge II Part 2, RSA Audio-Transcription I Part 2, Computer Literacy and Information Technology Stage I -

Oxford Cambridge & RSA Examinations

Hairdressing Practices, Practical Assessment, Design Studies Practical Assessment -

City and Guilds of London Institute

Skills

  • MS Office Suite
  • Database Administration
  • Spreadsheets
  • Filing & Records Management
  • Front-Desk & Phone Reception
  • Compliance (Data Protection)
  • Office Management
  • Customer Service
  • Reports/Minutes
  • Appointments /Scheduling/Meeting
  • Administrative & Executive Support
  • Touch Typing (65 WPM)
  • Administrative Support

References

  • Mrs Heidi Currie - Principal, 9913 7820, Heidi.Currie@det.nsw.edu.au
  • Mr Dane Ropa - College Principal, 9939 6942, Dane.Ropa@det.nsw.edu.au

Timeline

Administration Officer

Narrabeen Sports High School
02.2017 - Current

Office Administrator

JM Admin (Sole Trader)
07.2016 - 12.2016

Office Administrator

St Thomas Catholic Primary School
02.2011 - 07.2016

Office Administrator

St Monica’s RC High School
09.2001 - 05.2011

Sales Assistant

Boots the Chemist Department Store
08.1989 - 08.2001

Hairdresser

Adam & Eve
05.1987 - 07.1989

RSA Word Processing I Part 2, RSA Word Processing II Part 2, RSA Text Processing I Part 1, RSA Text Processing II Part 1, RSA Mailmerge II Part 2, RSA Audio-Transcription I Part 2, Computer Literacy and Information Technology Stage I -

Oxford Cambridge & RSA Examinations

Hairdressing Practices, Practical Assessment, Design Studies Practical Assessment -

City and Guilds of London Institute

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