Hi, I’m
Julie Mitsios
Sydney,NSW
Summary
Dynamic detail oriented individual with a proven track record at Edible Beauty and Earth to Table, excelling in customer service and team leadership. Enhanced operational efficiency and boosted sales through innovative menu creation and engaging social media content. Proven ability to handle multiple tasks effectively and efficiently in fast paced environments. Adept at fostering collaboration and training staff, ensuring exceptional service and customer satisfaction.
Overview
19
years of professional experience
Work History
Edible Beauty
Manager
08.2018 - 09.2024
Job overview
- Managed deliveries, sales orders for ecommerce and whoelsale clients.
- Train staff in stores across Sydney
- Manage events
- Create recipe reels for Instagram
Earth to Table
Cafe Owner Operator
10.2012 - 08.2018
Job overview
- Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
- Mentored and trained employees to improve performance and encourage professional growth..
- Enhanced customer loyalty through exceptional service and consistent product quality.
- Continually refined and created options based on customer feedback, ensuring a variety of choices that appealed to a wide range of tastes and preferences.
- Increased customer satisfaction by implementing high-quality food and beverage offerings.
- Facilitated open communication among team members, promoting a positive work culture that encouraged collaboration and innovation.
- Optimized staffing levels during peak hours to maximize revenue while minimizing labor costs.
- Successfully navigated challenges such as seasonal fluctuations in business by adjusting operational strategies accordingly.
- Streamlined operations for efficiency through effective staff training and scheduling.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw food preparation and monitored safety protocols.
- Purchased food and cultivated strong vendor relationships.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Reduced waste and increased recycling, contributing to more sustainable production practices.
Conscious Choice
Cooking School, Catering
02.2006 - 09.2012
Job overview
- Created monthly cooking classes specialising in Raw Food Cuisine
- Catered for special events and personalised home cooking classes
- Wholesaled a range of raw vegan cakes
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across nights and weekends.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Macleay College Sydney
Diploma from Hospitality Management
Skills
- Customer service
- Team leadership
- Time management
- Task delegation
- Shift scheduling
- Schedule preparation
- Trend analysis
- Teamwork and collaboration
- Organizational skills
- Excellent communication
- Customer relationship management
- Managing operations and efficiency
Accomplishments
International raw food chef accreditation
Accredited Barista Course
Self Published Cookbook
International Raw Food Chef
Trained in an Internationally recognised raw food school in California.
Timeline
Manager
Edible Beauty
08.2018 - 09.2024
Cafe Owner Operator
Earth to Table
10.2012 - 08.2018
Cooking School, Catering
Conscious Choice
02.2006 - 09.2012
Macleay College
Diploma from Hospitality Management
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