Background includes successfully managing documentation and daily living support needs for disabled clients. Good organizational skills with a hardworking mentality and caring approach.
Overview
28
28
years of professional experience
Work History
Disability Support Worker
IDEA Services
New Plymouth, Taranaki NZ
1996.02 - 2024.02
Provided emotional and practical support to vulnerable adults.
Organised leisure activities for clients in the community.
Accompanied clients to medical appointments and assisted them with their daily needs.
Assisted clients with personal care, such as showering and dressing.
Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
Monitored client wellbeing and reported any changes or concerns to relevant staff members.
Developed positive relationships with service users and maintained professional boundaries at all times.
Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.
Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
Reported any incidents or accidents in accordance with company policy and procedure.
Provided advocacy services for service users during meetings with external agencies or professionals.
Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
Liaised effectively between other professionals involved in a client's care, such as doctors, nurses, social workers and family members.
Administered medication according to company guidelines whilst monitoring its effectiveness.
Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
Actively encouraged service users to make decisions about their own lives where appropriate.
Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
Supported clients' social, physical and emotional needs to help integrate into local community.
Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
Monitored financial bookkeeping for accuracy and compliance to resolve discrepancies.
Evaluated and addressed individual client needs and concerns.
Used active listening skills and supportive diction to cultivate client rapport and open communication.
Acted as role model for clients by exhibiting positive behaviors.
Education
Health, Disability And Aged Support
Sacred Heart Girls College
New Zealand
2015-04
Skills
Personal Care
Incident Reports
Risk Assessments
Relationship Building
Home Healthcare Services
Client Needs Assessment
Independent Living Support
Individual Support Plans
Disability Services
Family Communication
Recreational Activities
Team Leadership
Disability Awareness
Computer Skills
Health meals and snacks
Elderly Care
Palliative Care
First-aid and CPR
Timeline
Disability Support Worker
IDEA Services
1996.02 - 2024.02
Health, Disability And Aged Support
Sacred Heart Girls College
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