- Getting involved in local advocacy groups to promote positive change in the community
- Community Cleanup
- Environmental Conservation Projects
- Baking
- Cooking
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Growing herbs, vegetables, or fruits in home gardens
- Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
- Bread Making
- I enjoy cooking for friends and family gatherings
- Enjoy hobbies that combine physical activity with outdoor exploration
- Hiking
- Gym Workouts
- I participate in low-impact exercises to strengthen core muscles
- Regularly practice mindfulness and meditation for overall wellness
- Swimming
- Passionate about balancing physical health with mental and emotional wellness
- Road Trips
JULIE Muscolino
Invergowrie,NSW
Summary
Dynamic consultant with a proven track record at MFT Management Pty Ltd, excelling in client communication and effective problem resolution. Enhanced customer satisfaction ratings through proactive engagement and streamlined processes, while fostering strong vendor relationships. Committed to continuous improvement and organizational development, driving efficiency and operational excellence.
Overview
41
41
years of professional experience
Work History
Consultant
MFT Management Pty Ltd
01.2012 - 08.2025
- Assisted with data collection and analysis to support client projects.
- Developed and maintained positive relationships with vendors, ensuring timely service delivery.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Managed filing system, entered data and completed other clerical tasks.
- Liaised between clients and vendors and maintained effective lines of communication.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Collaborated with team members to develop project proposals and presentations.
- Created documentation of processes to enhance knowledge sharing among staff.
- Coordinated office activities to enhance workflow and ensure smooth operations.
- Assisted in the preparation of reports and presentations using advanced software tools.
- Liaised with internal departments to facilitate communication and resolve issues promptly.
Supervisor of Distribution Operations
Coles Myer Logistics
05.1984 - 10.1997
- Oversaw daily distribution operations, ensuring timely and accurate product delivery.
- Managed inventory levels, optimizing stock flow and reducing delays in order fulfillment.
- Trained and mentored staff on best practices for safety and operational efficiency.
- Implemented process improvements that enhanced workflow productivity and reduced errors.
- Developed training programs focused on enhancing employee skills and operational knowledge.
- Led cross-functional meetings to align distribution strategies with organizational goals and objectives.
- Trained new employees on company policies, procedures, and best practices in distribution operations, ensuring seamless integration into the workforce.
- Improved distribution efficiency by streamlining processes and implementing innovative solutions.
- Coordinated cross-functional initiatives aimed at improving overall supply chain efficiency from procurement to final delivery of goods.
- Developed strong relationships with vendors and transportation providers, negotiating favorable contracts to minimize costs and maximize service quality.
- Reduced order processing time through effective supervision of team members and workflow optimization.
- Maintained a safe work environment, conducting regular safety training sessions for staff.
- Managed inventory levels effectively, reducing stock discrepancies and preventing product shortages.
- Collaborated with other departments to develop and implement process improvements for better coordination and smoother operations.
- Conducted regular audits of distribution processes to identify areas for improvement and ensure compliance with internal standards and external regulations.
- Fostered a culture of continuous improvement within the team by encouraging open feedback and innovative problem-solving approaches.
- Established performance metrics for staff evaluation, promoting a results-oriented culture within the team.
- Provided exceptional leadership to the team by setting clear expectations, fostering open communication, and encouraging professional development opportunities.
- Ensured accurate record-keeping practices throughout all aspects of distribution operations, enabling data-driven decision-making processes.
- Generated valuable insights from analyzing key performance indicators, leading to continuous process improvements and increased efficiency.
- Built and maintained relationships with key suppliers and customers to support seamless operations.
- Implemented new Merchandise processing systems, resolved performance issues and expanded processes to meet diverse needs.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
Education
GED -
Nashville State High School
Brisbane11-1982
GED -
TAFE Queensland
QLD01-1982
Skills
- Effective problem resolution
- Strong attention to detail
- Effective team leadership
- Client communication
- Integrity and honesty
- Issue resolution
- Customer relationship management
- Time management
- Work Planning and Prioritization
- Continuous improvement
- Best practices implementation
- Organizational development
- Processes and procedures
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
- Set up a successful consulting business if the construction industry
Interests
Timeline
Consultant
MFT Management Pty Ltd
01.2012 - 08.2025
Supervisor of Distribution Operations
Coles Myer Logistics
05.1984 - 10.1997
GED -
Nashville State High School
GED -
TAFE Queensland
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