Summary
Overview
Work History
Education
Skills
Software Experience
Timeline
Generic

Julie Ogden

Maddington,Australia

Summary

Currently working in Part-time capacity at Perth Children Hospital in Health Information Administration Services,I have previously worked as a Medical Receptionist for St John Urgent Care in two of their Medical Centers for around 5 years. During that time, I have also worked in a temp capacity as a Medical Secretary in Private Practice and in a variety of Administrative positions with DMIRS - Cannington, Fiona Stanley Hospital, Armadale Hospital and Sir Charles Garner Hospital, through Integrity Staffing Recruitment Agency. I have sought and completed a range of Higher Education in the past 8 years, in Information and Records Management, Medical Administration, and Business Management.

Overview

6
6
years of professional experience

Work History

HIAS Officer - Patient Master Index (PMI)

Perth Children's Hospital
02.2024 - Current
  • Maintain data in the computerised patient administration system (PAS) in a timely and accurate manner
  • Ensure patient privacy and confidentiality is maintained at all times
  • Collate and report statistical information, as directed
  • Liaise with the Department of Child Protection to maintain accurate data on the PMI
  • Assist hospital staff with queries relating to data on the PMI
  • Assist after hours with updating Patient Movements via bed and Ward Changes, Discharges and Admissions

(Short Term Contract) Clerical Officer

Western Australian Electoral Commission
10.2023 - 10.2023
  • Processing of Ballot Papers and Manual Ballot Count Staff


(Short Term Contract) Admin Assistant

Sir Charles Gairdner Hospital
09.2023 - 10.2023
  • Emailing, Phone, Results follow-up, Setting up Meeting Rooms, Referrals, Delegation of mail, General Reception duties, Processing PRODA Scripts, Meeting/Agenda paperwork
  • Finalising Meeting Case notes and Delegation of Patient Files

Medical Secretary

Mr Frank Pigliardo & Fabio Egitto Podiatry
06.2023 - 08.2023
  • Short-term contract, Answering Phones, Appointment Management, Email Management, Invoicing and Accounts (Private/Medicare/Insurance/DVA/MVA), Booking and Managing Theatre Listings, Pathology and Imaging Management, Clinic and Waiting Room maintenance
  • Software Experience - Clinic To Cloud, Cliniko

Medical Receptionist

St John Health - Urgent Care
11.2018 - 08.2023
  • Update and maintain patient's health records, Schedule, and coordinate appointments, Arranging and record details of appointments
  • Receive and process accounts
  • Greeting and welcoming visitors, Communication with patients, clients, customers, and doctors
  • Answering, connecting, and transferring calls
  • Maintain the reception area, General data entry, filing, and mail handling
  • Software Experience - Best Practice, MBS, Proda

(Short Term Contract) Medical Secretary

Hollywood Consulting Center
02.2023 - 03.2023
  • Answering Phones, Appointment Management, Email Management, Invoicing and Accounts (Private/Medicare/Insurance), Booking and Managing Theatre Listings, Pathology and Imaging Management
  • Software Experience - MediFlex

(Short Term Contract) Facilities Administrator

Armadale Hospital
12.2022 - 01.2023
  • Email Management, Phone Management, Contractor Management and Engagement, Contractor Timesheet Entry, Data Entry

(Short Term Contract) Licensing Officer

Department of Mines, Industry Regulation and Safety
04.2022 - 05.2022
  • Helping Process backlog of WorkSafe Licensing Applications while assessing, processing and auditing applications while recording, updating and maintaining records held within various registers and databases
  • Software Experience - CALS

(Short Term Contract) Facilities Administrator

Sir Charles Gardiner Hospital
12.2021 - 01.2022
  • Email Management, Phone Management, Contractor Management and Engagement, Contractor Timesheet Entry, Data Entry

Compensable Patient Administration Officer

Fiona Stanley Hospital
07.2021 - 12.2021
  • Initiates and coordinates all compensable paperwork, ensuring it is signed and processed
  • Manages patient queries regarding the Private Patient Incentive Program
  • Interviews patients, informs, and answers queries regarding private patient billing and incentives
  • Maintains current database relating to admission status of all compensable patients and ensures all claim types are accurate
  • Software Experience - WebPAS, PBRC, and OnBase

Medical Secretary

Joints West Rheumatology
09.2019 - 01.2020
  • Audio Typing, Patient File Management, Appointment Management, Invoicing and Accounts managements, Phone Management, Maintaining the reception area, General data entry, filing, and mail handling
  • Software Experience - Best Practice, MBS, Proda

Education

Diploma of Business -

North Metro Tafe
Perth, WA
03.2021

Diploma of Business Administration -

South Metropolitan Tafe
07.2019

Dual Certificate IV Business Administration/Business -

South Metropolitan Tafe
11.2018

Certificate III Bushiness Administration (Medical) -

South Metropolitan Tafe
Perth, Western Australia
06.2018

Year 12 Education and a Certificate II in Business -

Sevenoaks Senior College
Cannington, Western Australia
12.2012

Skills

  • Microsoft Software
  • Customer Service
  • Time Management
  • Multi-Tasker
  • Document Creation
  • Phone Communication
  • Interpersonal Skills
  • Keystrokes
  • Data Entry
  • Money Handling
  • Records Management
  • Information Management

Software Experience

He# Available on Request


  • Hospital Based - WebPAS, IClinical Manager, Carps, PRODA, Bossnet, Digital Medical Records, OnBase


  • Clinical Based - Best Practice, Clinic To Cloud, Cliniko, MediFlex, MBS


  • Computer Based - Microsoft Office, Excel, Outlook

Timeline

HIAS Officer - Patient Master Index (PMI)

Perth Children's Hospital
02.2024 - Current

(Short Term Contract) Clerical Officer

Western Australian Electoral Commission
10.2023 - 10.2023

(Short Term Contract) Admin Assistant

Sir Charles Gairdner Hospital
09.2023 - 10.2023

Medical Secretary

Mr Frank Pigliardo & Fabio Egitto Podiatry
06.2023 - 08.2023

(Short Term Contract) Medical Secretary

Hollywood Consulting Center
02.2023 - 03.2023

(Short Term Contract) Facilities Administrator

Armadale Hospital
12.2022 - 01.2023

(Short Term Contract) Licensing Officer

Department of Mines, Industry Regulation and Safety
04.2022 - 05.2022

(Short Term Contract) Facilities Administrator

Sir Charles Gardiner Hospital
12.2021 - 01.2022

Compensable Patient Administration Officer

Fiona Stanley Hospital
07.2021 - 12.2021

Medical Secretary

Joints West Rheumatology
09.2019 - 01.2020

Medical Receptionist

St John Health - Urgent Care
11.2018 - 08.2023

Diploma of Business Administration -

South Metropolitan Tafe

Dual Certificate IV Business Administration/Business -

South Metropolitan Tafe

Year 12 Education and a Certificate II in Business -

Sevenoaks Senior College

Diploma of Business -

North Metro Tafe

Certificate III Bushiness Administration (Medical) -

South Metropolitan Tafe
Julie Ogden