Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Julie Perrin

Melbourne,VIC

Summary

Dynamic Warehouse and Operations Manager at Crop Logistics with a proven track record in inventory management and customer relationship excellence. Expert in streamlining supply chain processes, enhancing productivity, and fostering team development. Adept at negotiating vendor contracts to optimize costs while ensuring compliance with quality standards. Committed to achieving operational success and client satisfaction.

Overview

23
23
years of professional experience

Work History

Warehouse and Operations Manager

Crop Logistics
Epping, VIC
10.2024 - 05.2025
  • Managed inventory levels to ensure timely product availability.
  • Streamlined transportation processes to reduce delays and improve service.
  • Collaborated with vendors to optimize delivery schedules and reduce costs.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Managed scheduling, training and inventory control.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Built strong operational teams to meet process and production demands.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Responded to information requests from superiors, providing specific documentation.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.

Retail Business Manager

VB Sculli
Epping, VIC
04.2015 - 09.2024
  • Oversaw inventory management and stock replenishment processes.
  • Fostered positive customer relationships through exceptional service and support.
  • Resolved customer complaints in a professional manner while maintaining excellent customer service standards.
  • Recruited qualified personnel for various positions within the organization.
  • Ensured compliance with all company standards for customer service, product presentation, and store cleanliness.
  • Provided feedback on team performance through annual reviews or one-on-one meetings.
  • Negotiated contracts with vendors for the purchase of merchandise items at competitive prices.
  • Planned special events such as grand openings or seasonal promotions.
  • Communicated effectively with corporate office staff regarding updates on store operations.
  • Monitored various logistic processes, including shipments, inventory and purchasing to alleviate discrepancies in workflows.
  • Monitored and reported on damaged goods, initiating corrective action and eliminating waste.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Implemented quality control measures to uphold company standards.

Buyer - Fresh Produce

Woolworths
Melbourne, Victoria
04.2002 - 10.2012
  • Negotiated contracts to secure favorable terms and pricing for procurement initiatives.
  • Developed and maintained strong relationships with key vendors for effective communication.
  • Monitored supplier performance to ensure compliance with quality and delivery expectations.
  • Resolved any discrepancies between purchase orders and actual receipts of goods or services.
  • Worked with suppliers to expedite open purchase orders and shipments in-transit.
  • Participated in negotiations with vendors concerning prices, delivery schedules, warranties and other contractual issues.
  • Requested pricing quotes from suppliers to determine best source of supply.
  • Developed relationships with vendors to secure better prices and payment terms.
  • Managed inventory control systems to track stock levels, deliveries and related information.
  • Analyzed market trends and competitor data to identify opportunities for cost savings.
  • Participated in industry trade shows and conferences to stay abreast of current trends in product development.
  • Evaluated quotations received from prospective suppliers to award purchase orders.
  • Synchronized supply chain inventory with customer demand to mitigate excess and obsolete inventory.
  • Collaborated with company managers regarding product pricing, promotions and markdowns.
  • Traveled to various locations to procure materials and products from vendors.

Education

High School Diploma -

Donvale High School
Melbourne, VIC
12-1986

Skills

  • Inventory management and quality control
  • Customer relationship management
  • Supply chain coordination
  • Employee training and development
  • Client retention strategies

Affiliations

  • Friendships and family
  • Outside adventures
  • Renovating our home

Timeline

Warehouse and Operations Manager

Crop Logistics
10.2024 - 05.2025

Retail Business Manager

VB Sculli
04.2015 - 09.2024

Buyer - Fresh Produce

Woolworths
04.2002 - 10.2012

High School Diploma -

Donvale High School

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Julie Perrin