Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Julie Picton

Cairns,QLD

Summary

Compassionate counsellor with experience in various therapeutic techniques including cognitive behavioural therapy, solution-focused brief therapy, and group counselling. Strengths include active listening, empathy, and crisis intervention skills. Have worked closely with clients to promote mental health improvement and foster personal growth. Significant impact made by implementing successful treatment plans tailored to individual needs.

Also open to implementing holistic approaches and various alternative healing modalities, where appropriate.

Overview

2021
2021
years of professional experience
1
1
Certification

Work History

Cleaner

Holloway Beach Environmental Education Centre.
Cairns, QLD
03.2015 - 03.2020
  • Maintained cleanliness of floors, windows, and surfaces in assigned areas.
  • Maintained the cleanliness of classrooms, communal areas and oceanfront cabins at the educational center.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Inspected rooms for cleanliness prior to guest arrival.
  • Operated cleaning equipment including vacuums, mops, and floor scrubbers.
  • Followed safety protocols while handling cleaning chemicals and tools.
  • Restocked cleaning supplies to ensure adequate availability for daily tasks.
  • Conducted routine inspections to identify areas needing additional attention.
  • Ensured compliance with environmental standards during all cleaning operations.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
  • Implemented best practices for eco-friendly cleaning solutions throughout the center.

Court Networker.

Court Network
Cairns, QLD
03.2014 - 07.2015

Delivered information and support to court users, including victims and witnesses.

Liaised with diverse community services to enhance resource accessibility.

Accompanied court users into the courtroom, advocating on their behalf when necessary.

Ensured safety of victims within domestic violence cases through vigilant support.

Established strong relationships with clients and stakeholders through clear communication.

  • Provided exemplary customer service during face-to-face and phone interactions.
  • Collaborated with team members to achieve project goals and meet deadlines.
  • Maintained updated knowledge through ongoing education and professional training.

Cabin Attendant

M&G Catering.
Cairns, QLD
01.2008 - 12.2012
  • Fast-paced, very demand-driven shift work operation, requiring effective and mature communication.
  • Effective and safe communication with airport staff, cabin crew, ground crew, engineers, and other tarmac personnel.
  • Catering to all aspects of food and beverage on aircraft, with fast and effective turnaround as a top priority.
  • Stock control, filing of carts, and, at times, cleaning of aircraft.
  • Always adhering to CASA and consistently upgrading workplace health and safety in line with regulations.
  • Held an ASIC card for a period of employment.
  • Driving a Hi-Lift Truck on tarmac to load carts onto aircraft.
  • Approved and held 'Airside License' - abuse of this is instant dismissal.
  • Collaborated with team members to enhance overall service delivery efficiency.
  • Assisted other staff members in completing tasks as needed.
  • Assisted in the preparation of food items such as salads, sandwiches, desserts and beverages.
  • Assisted in stocking shelves with merchandise in an organized manner according to company procedures.

Holistic Health Practitioner

Cairns, QLD

Education

Bachelor of Science - Social Sciences

James Cook University
QLD
09-2014

Diploma. - Counselling.

Australian College of Applied Psychology
Brisbane, QLD
03-2014

Skills

  • Client centred counselling
  • Organizational skills
  • Problem solving
  • Holistic therapy knowledge
  • Holistic healing
  • Relationship building
  • Effective communication
  • Time management
  • Conflict resolution
  • Attention to detail
  • Counselling Techniques
  • Customer service
  • Team collaboration
  • Multitasking and organization

Affiliations

  • Hobbies include Gardening, the Beach, Muay Thai, Meditation.

Certification

  • Diploma of counselling
  • Certificate of first aid
  • HLTAID001: Provide Cardiopulmonary Resuscitation
  • HR license
  • Current Blue Card

Timeline

Cleaner

Holloway Beach Environmental Education Centre.
03.2015 - 03.2020

Court Networker.

Court Network
03.2014 - 07.2015

Cabin Attendant

M&G Catering.
01.2008 - 12.2012

Holistic Health Practitioner

Bachelor of Science - Social Sciences

James Cook University

Diploma. - Counselling.

Australian College of Applied Psychology
Julie Picton