Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Certification
Timeline
Generic

Julie Piscopo

Greystanes,Australia

Summary

Dynamic individual with hands-on experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Receptionist Administrator

Macquarie Lawyers
09.2024 - Current
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Acted as first point of contact and set appointments for prospective clients.
  • Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
  • Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
  • Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.

Customer Service Representative

Transport Management Solutions
01.2017 - 09.2023
  • This position requires you to be flexible and adaptable to a diverse environment with the ability to assist across key functions such as: Liaise with transport delivery companies to ensure timeliness; Ensure the delivery program is followed and manage changes as required
  • Managing incoming bookings and data entry flow; Manage and review jobs are processed, undertaken and recorded correctly; Plan and manage team members workloads; Support and drive a safety culture within the team, including adhering to policies and procedures; Support, train mentor other members of the team; Forecast and schedule freight movements, container unpacks, deliveries and driver requirements; and undertake any additional duties as delegated by line management.

Administrative Assistant

Portavin Integrated Wine
01.2015 - 01.2017
  • Data Entry, filing and archiving to maintain records
  • Process cash, debit, credit and cheque transactions through the point-of-sale accounting system for all sales
  • Handle money, including maintaining the till and float, ordering change and processing banking
  • Willingness to learn to ensure focus on delivering outstanding customer service is maintained.

Administrative Clerk & Cashier

Golden Fruit Pty Ltd
01.2014 - 01.2015
  • Serving and assisting customers in a professional and efficient manner
  • Operating registers and calculating change
  • Ensuring shelves are fully stocked with products
  • Training to use equipment to move stock safely
  • Cleaning and maintaining store standards
  • Resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services.

Front End Supervisor

Franklins, Merrylands West
01.2010 - 01.2014

Education

Diploma Of Beauty -

Holroyd High School
Greystanes, NSW

Skills

  • Time Management
  • Customer Service Relationships
  • Strong Interpersonal Skills
  • Problem-Solving
  • Adaptable
  • Leadership
  • Puzzle Solving
  • Reading

Volunteer Experience


  • Volunteer at Our Lady Queen of Peace Parish

References


  • Stacey LeMarcerny, 0428 884 442 | 02 8736 5468
  • Steven Stubbs, 0421 013 395
  • Mick Mercuri, 0420976 007

Certification

Responsible Service of Alcohol, 05/06/24

St John's First Aid, 05/06/24

Timeline

Receptionist Administrator

Macquarie Lawyers
09.2024 - Current

Customer Service Representative

Transport Management Solutions
01.2017 - 09.2023

Administrative Assistant

Portavin Integrated Wine
01.2015 - 01.2017

Administrative Clerk & Cashier

Golden Fruit Pty Ltd
01.2014 - 01.2015

Front End Supervisor

Franklins, Merrylands West
01.2010 - 01.2014

Diploma Of Beauty -

Holroyd High School

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Julie Piscopo