JULIE PURCELL
Service Manager
Perth,WA
Summary
Highly motivated health professional and Service Manager with 17 years CAMHS experience. Consistently drives positive health service outcomes by building and leading high-performance multi-disciplinary teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels. Service Manager with proven skills to deliver exemplary level of healthcare service delivery to patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, strong understanding of policy, data collection and performance metrics. Recognized for staff recruitment and retention leading to the development of high performing teams.
Overview
27
27
years of professional experience
Work History
Service Manager
CAMHS
Perth, WA
01.2016 - Current
- Current- Service Manager at Pathways, Specialised Child and Adolescent Mental Health Service (CAMHS) based in Shenton Park. I have led Pathways team through change management process involving establishing and implementing new model of care, service access redesign, substantive multidisciplinary team recruitments and substantial facilities redesign and renovations. I have led Pathways during COVID pandemic ensuring safe and efficient implementation of services for children and their families.
- Previously Service Manager for- Eating Disorders Service (EDS), Complex Attention and Hyperactivity Disorders Service (CAHDS), Community CAMHS ( sick leave relief) based at Warwick and Shenton CAMHS
- responsible for dual leadership and management of these services including management of human, physical and financial resources
- clinical governance, have led a number of these services through accreditation and change management processes
- I led both EDS and CAHDS through moves across directorates and into new Perth Children's Hospital
Coordinator Clinical Services EDP
CAMHS
Princess Margaret Hospital, WA
01.2014 - 01.2017
- Responsible for coordination of clinical service delivery at EDS including outpatient, inpatient and day program services
- Consultancy across WA
- Clinical leadership and rostering throughout different aspects of service
- Clinical supervision of ED team
- Part of EDS leadership team
- Developed and led consumer engagement activities across EDS
Clinical Nurse Specialist
EDS CAMHS
11.2008 - 01.2014
- Based at Princess Margaret Hospital
- Day Program Coordination
- Triage and liaison with external stake holders
- Established Carer and Consumer groups
- Case management
- Risk management
- Performed Family therapy
- Performed Group therapy
- Conference presentation
- Individual therapy
- Meal support
Consultation Liaison Nurse PCL
CAMHS
Princess Margaret Hospital, WA
01.2008 - 11.2008
- Paediatric Consultation Liaison
- Princess Margaret hospital
- Responsible for ensuring that inpatient referrals to PCL are promptly triaged and presented to intake meeting to facilitate prompt , expert mental health care to children and their families.
- to support medical staff in management of children and parents with mental health issues
Registered Mental Health Nurse
Princess Margaret Hospital
Subiaco, WA
01.2005 - 01.2007
- Involved in all aspects of mental health care for children admitted to ward 4H.
- Mental Health Act implementation
- Educated patients and family members about mental health, medications, treatments and preventive measures
- Created and implemented group therapies and programs to help patients improve or regain coping abilities
- Determined patient risk by utilizing subjective and objective data obtained through patient interaction
- Evaluated, ordered and interpreted psychological evaluations
- Performed frequent ongoing assessments of patients' status to address changes
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
- Performed triage on incoming patients and determined severity of risk
- Investigated and resolved issues affecting hospital operations and patient care
- Administered medications to ward patients and monitored response to medications
- Accurately documented treatment, medications, discharge instructions and follow-up care
- Communicated with healthcare team members to plan, implement and enhance treatment strategies
Community Health Nurse School Health
North Metropolitan Health Service
Perth Metropolitan, WA
01.1998 - 01.2005
- Warwick and Greenwood Senior High Schools and surrounding primary schools
- health promotion and education within the high school community
- responsible for the management of sick and injured children within the school setting
- ongoing support of chronically ill children
- liaised with community stake holders
- health screening
- part of the school social services team
Community Health Nurse Child Health
North Metroplitam Health Servcie
Perth Metropolitan, WA
01.1996 - 01.1998
- worked at various child health centres throughout the Perth Metropolitan area
- health screening for children and infants 0-5 years
- maternal support and screening for PND,
- breast feeding and nutrition support
- facilitation fo new mothers groups
- home visiting
- liaison and referral
Registered Midwife
Osborne Park Hospital
Perth, WA
1992 - 1995
- antenatal clinic
- postnatal ward
- birth suite
- neonatal nursery
- community visits
Registered Nurse
Osborne Park Hospital
Perth, NSW
1988 - 1990
- Managed care from admission to discharge. Surgical, medical and rehabilitation wards.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Provided direct patient care, stabilized patients and determined next course of action.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Implemented medication and IV administration, catheter insertion and airway management.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Organized and managed care of patients undergoing various therapies and procedures.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Education
Leading Great Care
Child And Adolescent Health Service
Perth2021
CAMHS Leadership Training -
AIM Business School
Perth WA2015
Family Therapy Training -
Systemic Consultation Centre Subiaco
QLD University2013
AMHP -
Department of Health
Perth WA2011
Post Graduate Diploma - Nursing (Mental Health)
Edith Cowan University (ECU)
Perth WA2004
Occupational Health And Industrial Hygiene
Edith Cowan University
Perth, WA2002
Community Health School Nursing Program -
Curtin University
Perth, WA1994
Community And Child Health Program - Community Child Health
Curtin University
1993
Diploma of Midwifery -
St John of God Hospital
Perth WA1991
Diploma of Nursing -
Sir Charles Gairdner Hospital
Perth WA01.1988
High School Diploma -
Duncraig Senior High School
Perth WA11.1983
Skills
- Team leadership and startegic planning
- Change management and motivational leadership
- Workforce planning and development
- New employee recruitment
- Conflict Resolution
- Service Quality and risk Management
- Verbal and Written Communication
- Workflow Management
- Interpersonal Relationships
- Financial and physical resource management
- Employee Support
Timeline
Service Manager
CAMHS
01.2016 - Current
Coordinator Clinical Services EDP
CAMHS
01.2014 - 01.2017
Clinical Nurse Specialist
EDS CAMHS
11.2008 - 01.2014
Consultation Liaison Nurse PCL
CAMHS
01.2008 - 11.2008
Registered Mental Health Nurse
Princess Margaret Hospital
01.2005 - 01.2007
Community Health Nurse School Health
North Metropolitan Health Service
01.1998 - 01.2005
Community Health Nurse Child Health
North Metroplitam Health Servcie
01.1996 - 01.1998
Registered Midwife
Osborne Park Hospital
1992 - 1995
Registered Nurse
Osborne Park Hospital
1988 - 1990
Leading Great Care
Child And Adolescent Health Service
CAMHS Leadership Training -
AIM Business School
Family Therapy Training -
Systemic Consultation Centre Subiaco
AMHP -
Department of Health
Post Graduate Diploma - Nursing (Mental Health)
Edith Cowan University (ECU)
Occupational Health And Industrial Hygiene
Edith Cowan University
Community Health School Nursing Program -
Curtin University
Community And Child Health Program - Community Child Health
Curtin University
Diploma of Midwifery -
St John of God Hospital
Diploma of Nursing -
Sir Charles Gairdner Hospital
High School Diploma -
Duncraig Senior High School
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