Summary
Overview
Work History
Education
Skills
Organizationalmembership
References
Timeline
Generic

Julie G. Quillo

Muscat,Oman

Summary

To apply for any vacant where I can use my skills, knowledge and expertise gained throughout previous experienced can be transferred across and utilized to be best effect for the benefit of your organization and or company.

Overview

11
11
years of professional experience

Work History

Senior Waitress

Mado Restaurant, Al Siraj Company
12.2020 - Current
  • Providing excellent customer service
  • Greeting patrons when they are seated
  • Presenting menus to the customers
  • Taking food and drinks orders
  • Entering each item ordered into restaurant register system
  • Up-selling additional food and beverage products to patrons
  • Delivering checks to customers
  • Communicating customers’ orders to kitchen staff
  • Sharing information with customers about the status of their orders
  • Verifying that customer are satisfied with their orders
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g., parties)
  • Taking Reservations

Waitress

Mado Restaurant, Noon Company
12.2016 - 10.2019
  • Greet and escort costumers to their tables
  • Present menu and provide detailed information when asked (e.g
  • About portions, ingredients for potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day’s special offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks order using a POS ordering software, order slips or by memorization
  • Communicate order details to the kitchen staff, serve food and drinks ordered
  • Check dishes and kitchenware for cleanliness and presentation
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Provide excellent customer service to guests
  • Follow all relevant Health Department regulations

Dining Attendant/ Dining OIC

Wrong Ramen
06.2013 - 08.2016
  • Provided the customers with a pleasant dining experience and quality service
  • Ensured the cleanliness of dining area and food items before serving
  • Worked in coordination with my co- workers to ensure that customers get quality service and satisfaction
  • Assisted others in carrying out their part of preparing/serving meals
  • Maintained serving standards and followed all regulations while performing duties
  • Operating cash registers and safely handling food while checking for proper temperatures
  • Responsible making schedule of the staff
  • Handling administration and paperwork
  • Ordering supplies
  • Overseeing stock levels
  • Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
  • Preparing and presenting staffing/ sales report
  • Taking Reservations

Education

Bachelor of Science - Hotel Restaurant and Tourism Management, Major HRM

Visayas State University
Baybay City, Leyte, Philippines
04.2013

Highschool Education/ Secondary -

Makinhas National High School
Philippines
01.2009

Elementary Education -

Makinhas Elementary School
Philippines
01.2005

Skills

  • Interpersonal skills
  • Customer service skills
  • Attention to detail
  • Accuracy
  • Keen observation
  • Organization
  • Time management
  • Computer literacy
  • MS Word
  • MS Excel
  • MS PowerPoint
  • Web browsing
  • Teamwork
  • Social skills
  • Fast learner
  • Honesty
  • Ability to work with minimal supervision
  • Open-mindedness
  • Business-oriented
  • Ability to handle pressure

Organizationalmembership

  • College of Management and Education, Member /Alumnus, 2009-2013
  • University Inter-Dormitory Student Body (UISB), 2009-2013
  • Supreme Student Government (SSG), 2008-2009

References

  • Okan Kose, Mado Restaurant (Oman), Supervisor, (+968) 79347232
  • William Bañez, Mado Restaurant (Kuwait), Manager, (+63) 9055279057
  • Leny Lara, Wrong Ramen, Manager, (+63) 9055279057

Timeline

Senior Waitress

Mado Restaurant, Al Siraj Company
12.2020 - Current

Waitress

Mado Restaurant, Noon Company
12.2016 - 10.2019

Dining Attendant/ Dining OIC

Wrong Ramen
06.2013 - 08.2016

Bachelor of Science - Hotel Restaurant and Tourism Management, Major HRM

Visayas State University

Highschool Education/ Secondary -

Makinhas National High School

Elementary Education -

Makinhas Elementary School

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Julie G. Quillo