Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Housekeeper
Mai Tsai
02.2020 - 02.2023
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Cleaned bathrooms, including toilets, tubs, showers and sinks.
Changed bed linens and towels, tidied up rooms.
Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Scrubbed kitchen appliances, countertops and fixtures.
Maintained a clean linen closet by folding sheets neatly on shelves.
Maintained and organized cleaning supplies stock.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Laundered sheets and removed stains to restore linens to pristine condition.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
Receptionist/Housekeeper
Esplanade Motel
Batemans Bay
10.2023 - Current
Managed multiple tasks and met time-sensitive deadlines.
Corresponded with clients through email, telephone, or postal mail.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Handled cash transactions and maintained sales and payments records accurately.
Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Tracked important information in RMS spreadsheets and ran reports or generated graphs using data.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Warehouse Coordinator
Chill Coolroom Storage
04.2017 - 01.2019
Completed shipping and receiving paperwork, adeptly upon receiving all deliveries and exports
Maintained records of material being moved with daily production logs
Maintained current forklift training and certification as required by company policies
Unloaded incoming items from trucks and rail cars and transported materials to staging area
Transported material to correct locations and documented inventory
Reported safely and quality issues to management
Consistently met deadlines for loading vans to meet departure deadlines
Operated forklifts, shelf pickers and manual pallet jacks
Prepared orders by processing requests and supply orders, pulling materials and packing boxes
Documented actions by completing forms, reports, logs, and records
Informed upper management or department heads of items loaded or problems encountered
Promoted safe working conditions by monitoring safety procedures and equipment
Examined freight to determine loading sequences
Improved efficiency through supervision of staff.
General Hand (Forklift Operator
WEIR Minerals Australia
06.2013 - 12.2016
Directed safety meetings and checked team compliance with protective equipment and behavioural practices
Maintained quality service by establishing and enforcing organization standards
Managed areas of manufacturing, safety, inventory control and process implementation
Met other supervisors and business leaders to plan and guide workflow and operations
Coordinated schedules and oversaw daily work
Maintained current forklift training and certification as required by company policies
Inspected lifts before use to prevent damage to goods
Unloaded incoming items from trucks and transported materials to appropriate departments
Performed daily SAP entry requirements
Reported safety and quality issues to management
Consistently met deadlines for loading trucks or containers to meet departure deadlines
Picked up warehouse debris and deposited waste into appropriate piles and stacked baled rubbish
Weighed materials and recorded weights on tags, labels and production schedules
Transported, loaded, unloaded and stacked materials
Used high reach trucks, pallet jacks and forklifts to safely move merchandise
Operated stretch wrap machines, film roll up-enders and extended boom arm forklift equipment effectively and safely.
Education
Construction White Card -
South Coast Community College, Batemans Bay, NSW
07.2023
Senior First Aid Certificate in Health & Safety -
Absolutely
01.2020
LF Forklift License -
Absolute Training
06.2013
LO Load Shifting Forklift License in Transportation -
Absolute Forklift Training
01.2012
Skills
Planning production Team management
Logistics oversight Database documentation
Production waste control Safety standards
Organization Relationship building
Team building Proficient Microsoft Office
Stocking and Replenishing
Store Opening and Closing
Processing Payments
Sales Expertise
Cash Handling
Customer Assistance
Store Organization
Attention to Detail
Friendly and Helpful
Team Leadership
Goal-Driven
Timeline
Receptionist/Housekeeper - Esplanade Motel
10.2023 - Current
Housekeeper - Mai Tsai
02.2020 - 02.2023
Warehouse Coordinator - Chill Coolroom Storage
04.2017 - 01.2019
General Hand (Forklift Operator - WEIR Minerals Australia
06.2013 - 12.2016
South Coast Community College - Construction White Card,
Absolutely - Senior First Aid Certificate in Health & Safety,
Absolute Training - LF Forklift License,
Absolute Forklift Training - LO Load Shifting Forklift License in Transportation,
Research Assistant at Prof. Ming-Feng Tsai, Department of Physiology and Biophysics, University of Colorado Anschutz Medical CampusResearch Assistant at Prof. Ming-Feng Tsai, Department of Physiology and Biophysics, University of Colorado Anschutz Medical Campus