Julie Rolfe
Springsure,QLD
Summary
- Customer-focused individual with a passion for delivering exceptional service.
- Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly.
- Strong work ethic and effective communication skills.
- Eager to contribute to a dynamic team and support organizational goals.
Overview
25
25
years of professional experience
Work History
Inventory and Supply Chain Officer
Glencore Rolleston Coal
Rolleston, QLD
08.2024 - Current
- Managed end-to-end supply chain operations, ensuring timely delivery of products.
- Fostered relationships with suppliers to develop purchasing agreements with logistics customers and reduce risks.
- Analyzed data to identify potential cost savings in procurement processes.
- Reviewed purchase orders for accuracy prior to placing orders with vendors.
- Prepared reports regarding product shortages, overstocks or slow-moving items.
- Selected transportation routes to maximize economy, combining shipments or consolidating warehousing and distribution.
- Proficient in SAP, EXCEL and OUTLOOK
- Conduct Forklift Operations
Practice Manager
Springsure Medical Dr Jonathan St Clair
Springsure, QLD
08.2020 - 08.2024
- Triage patients, schedule appointments, manage calendars, and organize staff meetings.
- Developed and implemented policies and procedures for the medical practice.
- Created onboarding program for new staff members, training in customer service and billing procedures.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Ordered supplies needed and kept tabs on inventory levels.
- Recruited, hired and trained new medical and facility staff.
- Coordinated patient care services to ensure quality of care was provided.
- Maintained accurate records of all billing information including payments received from patients or insurance companies.
- Consulted with clinicians to develop business strategy.
- Maintained records management system to process personnel information and produce reports.
- Communicated with patients with compassion while keeping medical information private.
- Proficient use in Medical Director and Best Practice.
- Competently perform ECG, spirometry, drug and alcohol tests, blood glucose, INR, urine tests, sterilizing, and assist the doctor in medical emergencies and skin excisions.
A04 CHSP COORDINATOR & ADMIN OFFICER
Springsure Multi-Purpose Hospital
Springsure, QLD
01.2018 - 08.2020
- Coordinator for a government-funded program for those over 65 in the community.
- Supervised service staff with well-established mentoring and motivating skills.
- Organized educational workshops on topics such as nutrition, exercise, disease prevention and stress management.
- Assisted individuals with navigating health care systems, appointments and classes.
- Managed business functions, clinical services and programs to meet and comply with regulatory agencies' accreditation standards, program regulations and payer requirements.
- Established relationships with key stakeholders in order to build support among policy makers for advancing public health initiatives across different settings.
- Evaluated employee performance with review of completed work assignments and techniques.
- Answered calls and interacted with community members to provide information on advocacy services.
- Created and oversaw training courses focused on team and community education.
- Administered programs and services to coordinate day-to-day business in health care.
- Helped people enroll in programs, arrange transportation and coordinate paperwork.
- Attended meetings, conferences, professional workshops and seminars related to community medical services.
- Returned calls, emails and faxes according to departmental policy.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Proficient use of HBCIS, My Aged Care, grants, and organizing ACAT assessments.
- Obtained Medium rigid commercial bus license to transport clients to appointments and functions.
Assistant Coordinator and Support Worker
Springsure District Aged Care
Sprignsure, QLD
07.2015 - 08.2018
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Collaborated with supervisor to evaluate requirements, define plans, and lay out courses of action.
- Delegated work to staff, setting priorities and goals.
- Managed calendars to ensure accuracy of schedules across multiple departments.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided administrative support to the team, including scheduling meetings and responding to emails.
- Developed appropriate treatment plans focusing on each individual's needs.
- Supported individuals with facility-based planned activities in home and community settings.
- Facilitated recreational activities that encouraged socialization and skill development.
- Maintained accurate records of client progress, services provided, and any issues encountered.
- Conducted home visits to assess client needs and provide guidance and resources.
- Monitored medications and assisted with medication administration as needed.
- Responded quickly to emergency situations involving clients in order to protect their safety.
Further Employment
.
01.2000 - 06.2015
- Administration Assistant & Westpac Bank Teller, Noffke's Rural, Springsure (2006 to 2015)
- Operate CAT 815 Compactor, CAT Backhoe, Flat Drum Roller, Neville Williamson Grader Hire, Xstrata Rolleston Coal (2005 to 2006)
- Guest Services Supervisor, Virgin Blue Airlines, Rockhampton (2003 to 2005)
- Waitress and Bar Attendant - Rydge's Capricorn International, Yeppoon (2002 to 2003).
- Assistant Farm kill Butcher & Nanny - RI & AL, Hamilton, Baralaba (2000 to 2002)
- Checkout chick - IGA Moura (after school from Grade 10 to Grade 12)
Education
Cert IV in Business (BSB40215) -
College Australia
Online07-2022
Cert IV in Leadership And Management (BSB42015) -
College Australia
Online08-2020
Cert IV in Health Administration (HLT47315) -
College Australia
Online05-2019
Cert III in Individual Support Ageing (CHC33015) -
Royal College of Healthcare
Online02-2017
Conduct Rigid Haul Truck Operations (RIIMPO338E) -
Australian Operator Training
Emerald02-2025
Licence To Operate A Forklift (TLILC0003) -
Australian Operator Training
Emerald11-2024
Provide First Aid (HLTAID011) -
In 4 Training
Emerald11-2022
Skills
- Business administration
- Multitasking
- Organizational skills
- Confidential
- Staff development and training
- Team collaboration
- Office inventory management
- Documentation and control
- Self motivation
- Effective communication
- Medical Administration & Billing
- Supply chain management
References
References available upon request.
Timeline
Inventory and Supply Chain Officer
Glencore Rolleston Coal
08.2024 - Current
Practice Manager
Springsure Medical Dr Jonathan St Clair
08.2020 - 08.2024
A04 CHSP COORDINATOR & ADMIN OFFICER
Springsure Multi-Purpose Hospital
01.2018 - 08.2020
Assistant Coordinator and Support Worker
Springsure District Aged Care
07.2015 - 08.2018
Further Employment
.
01.2000 - 06.2015
Cert IV in Business (BSB40215) -
College Australia
Cert IV in Leadership And Management (BSB42015) -
College Australia
Cert IV in Health Administration (HLT47315) -
College Australia
Cert III in Individual Support Ageing (CHC33015) -
Royal College of Healthcare
Conduct Rigid Haul Truck Operations (RIIMPO338E) -
Australian Operator Training
Licence To Operate A Forklift (TLILC0003) -
Australian Operator Training
Provide First Aid (HLTAID011) -
In 4 Training
Similar Profiles
Harrison DalyHarrison Daly
Apprentice Heavy Diesel Mechanic at Glencore Rolleston Coal PTY LTDApprentice Heavy Diesel Mechanic at Glencore Rolleston Coal PTY LTD
Andrew HainesAndrew Haines
Machine Operator at Glencore Rolleston CoalMachine Operator at Glencore Rolleston Coal
Joseph GlackenJoseph Glacken
Maintenance Supervisor: Tyres & Rims at Rolleston Coal QLD, GlencoreMaintenance Supervisor: Tyres & Rims at Rolleston Coal QLD, Glencore