Dedicated veterinary receptionist with extensive experience in managing front desk operations and providing exceptional customer care in a busy veterinary environment.
Seeking to utilise my skills to enhance client experiences and support veterinary staff.
Oversee front desk operations, including appointment scheduling and client inquiries.
Deliver excellent customer service, ensuring a positive experience for pet owners.
Maintain accurate records and manage the clinic's computer system (Rx works).
Managed multi line phone system.
Assisted in various veterinary procedures and emergency triage.
Provided nursing support, monitored patient care, and cooperated with veterinarians.
Front desk management
Customer Care Excellence
Appointment scheduling
Record keeping and Administration
Knowledge of animal care and handling
Proficient in Rx works