Julie Soekotjo
Yarrawonga ,VIC
Summary
With a unique combination of experience in both Medical and Defence administration plus customer service, I demonstrate excellence in managing information systems and providing sensitive support to a diverse range of clients and stakeholders.
Highly collaborative team player who adapts to changing needs while driving results.
Reliable and prepared to contribute effectively in fast-paced, evolving environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Acquired Brain Injury Transitional Rehab Service
Princess Alexander Hospital
07.2016 - Current
- Provide admin support across the department, which includes;
- Attend multidisciplinary meeting, minutes
- Ensure all staff are compliant for training purposes
- First point of contact for all queries
- Attend outpatient clinic appointments as reception
- Maintain office procedures and ordering office supplies
- Update and maintain the staff Roster
- Ensure staff are completing their leave forms via MyHR, once received I then review and approve
- Manage the recruitment process of the Allied Health staff, including interview organisation through to letter of offers
- Manage the bookings for both the fleet vehicles and for Room Bookings for staff
- Conduct Corporate mandatory training, ensure staff are compliant in all of their mandatories
Department of Nursing
Redland Hospital
01.2016 - 07.2016
- Provide administration support across the nursing department
- Attend meetings/minutes
- Ensured all the required paperwork was organised for the recruitment for nurses
- Liaise with staff across the hospital
Allied Health
Mater Hospital Brisbane
08.2015 - 12.2015
- Provide Administrative support for staff across the Department
- Maintain office procedures and systems, including records management and correspondence
- Arrange meetings, take and type minutes, and draft correspondence on a range of issues
- Coordinate the diaries of senior management staff
Department of Radiology
Alfred Hospital
05.2012 - 08.2015
- Worked closely with the Director and Deputy Director and offered back up support to the Business Manager
- Primary contact for all of staffing recruitment
- Provided administrative support for medical staff at all sites of the Department including minute taking and agenda preparation
- Primary contact for the client complaints and compliments
- Diary management for director and deputy director
School of Armour
Department of Defence
06.2005 - 05.2012
- Promoted to the School of Armour at Puckapunyl as the administration clerk for the Chief Clerk
- Day-to-day administration for the school
- Assisted the Chief Clerk with her duties
- Coordinator for the Defence Record Management System (DRMS) for the entire school
- Updated PMKeys—processing, amending and running reports, and administering leave, Routine Orders, Incident Reports, administrative statutory checks and administrative audits
- Performed acting duties for both the Chief Clerk and the Finance Manager in their absence when required
Education
Completed Year 11 -
Technical College
Skills
- Customer service
- Stakeholder service
- Defence record systems
- Patient relationship management
- Crisis management
- Teamwork
- Coaching
- Mentoring
- Hands-on approach
- Workplace protocols
- Workplace procedures
- Legislative compliance
- WHS compliance
- Quality improvement
- Continuous improvement
- Independent work
- Professional development
- Social skills
- Self-awareness
- Adaptive learning
- Professional etiquette
- Interpersonal relationships
- Emotional resilience
- Empathy development
- Organization
- Collaboration
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Verbal and written communication
- Interpersonal and social skills
- Safety protocols
- Interpersonal skills
Professional Development
- Certificate IV in Office Administration, 01/01/10, Open Training and Education Network
- Certificates IV and V in Insurance, 01/01/03
- Certificates IV and V in Insurance, 01/01/04
- Effective Communication training, 01/01/19
- OH&S Officer training, 01/01/19
- Effective Minute taking course, 01/01/18, Princess Alexander Hospital
- How to be a Successful Executive Assistant, 01/01/14, Alfred Hospital training
- Time Management Skills, 01/01/14, Alfred Hospital training
- Conflict Management and Resolution, 01/01/13, Department of Defence training
- Fire Warden Training, 01/01/21 - 01/01/24
- Difficult Conversations & Negotiation Skills, 01/01/12, Department of Defence training
Certification
- First Aid Certification
- Basic Life Support Certification (BLS)
Timeline
Acquired Brain Injury Transitional Rehab Service
Princess Alexander Hospital
07.2016 - Current
Department of Nursing
Redland Hospital
01.2016 - 07.2016
Allied Health
Mater Hospital Brisbane
08.2015 - 12.2015
Department of Radiology
Alfred Hospital
05.2012 - 08.2015
School of Armour
Department of Defence
06.2005 - 05.2012
Completed Year 11 -
Technical College