Julie Timms
Darwin,NT
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
25
25
years of professional experience
Work History
Retail and Sales Manager
AANT
02.2018 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Established and cultivated solid business relationships with new or existing customers.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Managed accounts to retain existing relationships and grow share of business.
Home Loan Manager
Peoples Choice Credit Union
01.2015 - 02.2018
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
Lending Manager
TIO
04.1998 - 01.2015
Education
Cert 111 in Fitness (in Progress)
Australian Institute Personal Training
DarwinProvide First Aid
St Johns Ambulance Australia LTD
Darwin, NT03.2023
No Degree - TIER 2 RG146 Financial Services
KAPLAN
DARWIN12.2014
Business Acumen
Mt Eliza
Melbourne06.2012
No Degree - Certificate 1V In Assessment & Workplace Training
Dovaston Training
Darwin, NT11.1999
Skills
- Recruiting and Hiring
- Closing Techniques
- Sales Territory Growth
- Operating Procedures and Policies
- Team Oversight
- Motivational Techniques
- Business Objective Analysis
- Excellent Communication Skills
- Business Development and Planning
- Coaching and Mentoring
- Lender Relations
- Goals and Performance
- Sales Statistics Analysis
- Sales Expertise
- Verbal and Written Communication
- Strategic Direction
Timeline
Retail and Sales Manager
AANT
02.2018 - Current
Home Loan Manager
Peoples Choice Credit Union
01.2015 - 02.2018
Lending Manager
TIO
04.1998 - 01.2015
Cert 111 in Fitness (in Progress)
Australian Institute Personal Training
Provide First Aid
St Johns Ambulance Australia LTD
No Degree - TIER 2 RG146 Financial Services
KAPLAN
Business Acumen
Mt Eliza
No Degree - Certificate 1V In Assessment & Workplace Training
Dovaston Training
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