JULIE VAAFUSU
INALA,QLD
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Voice Picker in Cold Storage
Primary Connect
Heathwood QLD
08.2023 - 05.2024
- Accurately picked orders using voice picking system, ensuring customer satisfaction and timely delivery of products.
- Exhibited excellent multitasking abilities by managing multiple orders simultaneously, ensuring timely and accurate order fulfillment.
- Maintained a clean and organized work environment, promoting safety and efficiency in the warehouse.
- Performed routine equipment maintenance to ensure optimal functionality of voice picking devices.
- Communicated effectively with supervisors regarding any discrepancies or issues found during the picking process.
- Consistently demonstrated a strong work ethic and commitment to meeting customer expectations, resulting in positive feedback.
Pick packer to Clerical
Americold
04.2021 - 07.2023
- Voice picking, Operation of EPJ (electric pallet jack), Staging pallets to designated locations, Receiving/scanning loads using RF scanners, Labelling pallets/products
Clerical/Receiving
Americold
04.2021 - 07.2023
- Receive incoming deliveries.
- Review and verify shipment order.
- Handle labelling, receiving and examining of products being delivered and shipped.
- Prepare and arrange accurate documentation for incoming and outgoing shipments.
- Prepare regular reports for managers.
- Managed daily operations of the reception area including answering phones, responding to emails and filing paperwork.
Team Leader
Spotless Group
01.2018 - 04.2021
- Operating the computerised system by receiving and transferring accurate products to workstations.
- Offered training and support to keep team members motivated and working toward objectives.
- Acting supervisor to oversee shift during supervisor’s absence.
- Developed strategies for problem solving and conflict resolution among team members.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Ensured compliance with all safety regulations in the workplace.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
DISPATCH & MACHINE OPERATOR TO TEAM LEADER
Spotless Group
01.2013 - 04.2021
Education
High School Graduation Certificate -
Chifley College Bidwill Campus
Skills
- Strong communication and customer service skills
- Effective time management
- Safety protocols
- Receiving goods
- Teamwork
- Adaptability
- Packing
- General warehouse
License
Driver’s License QLD 2023
High Reach forklift license- Major Learning 2023
References
Royal Hurrell- Production Team Leader, Primary Connect
Mobile- 0450 949 684
Email- ninahurrell2@gmail.com
Tinashe Tasiyana- Receival Manager, AMERICOLD
Mobile- 0456 372 224
Email- tinashe.tasiyana@americold.com
Timeline
Voice Picker in Cold Storage
Primary Connect
08.2023 - 05.2024
Pick packer to Clerical
Americold
04.2021 - 07.2023
Clerical/Receiving
Americold
04.2021 - 07.2023
Team Leader
Spotless Group
01.2018 - 04.2021
DISPATCH & MACHINE OPERATOR TO TEAM LEADER
Spotless Group
01.2013 - 04.2021
High School Graduation Certificate -
Chifley College Bidwill Campus