Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julie Zhu

Sydney,NSW

Summary

Dynamic and results-driven professional with experience at Canaan Food Wholesale, excelling in customer service and cash register operations. Proven ability to analyze data and enhance customer satisfaction through effective communication and teamwork. Adept at maintaining organized environments and implementing customer retention strategies, ensuring a seamless shopping experience.

Overview

1
1
year of professional experience

Work History

Cashier

Canaan Food Wholesale
Campsie, NSW
09.2024 - 01.2025
  • Stocked shelves with merchandise when needed.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Issued receipts, refunds, credits or change due to customers.
  • Performed other duties as assigned by management.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.

Intern

Shenzhen Topway Video Communication Co., Ltd
Shenzhen , China
12.2023 - 02.2024
  • Identified needs of customers promptly and efficiently.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Conducted customer surveys to gather feedback about products and services.
  • Supported the development and implementation of loyalty and customer retention programs.
  • Maintained the marketing database, ensuring information is current and accurate.

Education

Bachelor of Business -

UTS
Sydney, NSW
11-2027

Skills

  • Data analysis
  • Customer service
  • Team collaboration
  • Cash register operation
  • Product restocking
  • Credit card processing
  • Communication skills
  • Flexible and adaptable

Languages

English
Limited
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Limited

Timeline

Cashier

Canaan Food Wholesale
09.2024 - 01.2025

Intern

Shenzhen Topway Video Communication Co., Ltd
12.2023 - 02.2024

Bachelor of Business -

UTS

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Julie Zhu