At CPL - Choice, Passion, Life, I spearheaded initiatives enhancing service quality and client development, showcasing my expertise in health and safety and my exceptional patience. My role in policy development and commitment to professional growth underscored a significant improvement in team efficiency and client satisfaction, embodying a blend of hard and soft skills crucial for the sector.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Acting Senior Support Worker
CPL - Choice, Passion, Life
06.2024 - 12.2024
Assisted clients in achieving personal goals, fostering their growth and development through targeted support interventions.
Efficiently managed time-sensitive tasks such as appointment scheduling or transportation arrangements for clients.
Maintained accurate records of client progress, allowing for effective monitoring and adjustments as needed.
Played a key role in the development and implementation of new policies, procedures, and protocols to improve service quality.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Completed necessary reports and documentation on time and to specifications.
Participated in ongoing professional development opportunities to stay current on best practices in the human services field.
Improved team communication and collaboration through the implementation of regular staff meetings and open channels for feedback.
Education
Certificate 4 in Disability
Bremer Tafe
Skills
Health and safety awareness
Patience and tolerance
Self-awareness
Training and mentoring
Certification
Certificate 4 In Disability
Timeline
Acting Senior Support Worker
CPL - Choice, Passion, Life
06.2024 - 12.2024
Certificate 4 In Disability
Certificate 4 in Disability
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