Dedicated and eager to help young people reach full potential through positive and effective support. Compassionate and encouraging with 2 years of experience working with youth of all ages. Assists youth in navigating various situations using healthy coping skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Salesperson
Hyundai Nailsworth (AP Eagers)
Adelaide, SA
09.2019 - 11.2023
Developed relationships with clients for increased loyalty and repeat business.
Consistently ranked as top Hyundai salesman, achieving average of 18 car sales per month.
Worked to build relationships with customers and built potential for additional sales.
Exceeded monthly targets by diligently following up on leads and closing deals promptly.
Increased average transaction value by up selling complementary products or services based on customer needs.
Sales Consultant
My Money House
Adelaide
04.2019 - 08.2019
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
Used consultative sales approach to understand customer needs and recommend relevant offerings
Managed leads over 300 per month
Supported clients with business analysis, documentation and data modeling
Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives
Referred customers to various services by evaluating needs and providing recommendations
Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory
Assessed client needs to determine and suggest relevant product solutions in alignment with client budgets and schedules
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Brand Ambassador
Smiles Promotions
Adelaide
12.2018 - 07.2019
Inspected sporting equipment to ensure compliance with safety and event regulations
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
Staff Trainer
HOYTS Tea Tree Plaza
Adelaide
06.2015 - 06.2019
Reviewed and resolved differences between accounting information and cash drawer
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Managed minimum of 5 trainees per month
Processed POS transactions, including checks, cash and credit purchases or refunds
Counted cash in register drawer at beginning and end of shift
Restocked, arranged and organized merchandise in front lanes to drive product sales
Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches
Checked identification for proof-of-age and refusing alcohol sales to underage customers
Provided customer service by selling tickets and merchandise, answering questions and distributing programs
Directed ticket holders to seats and facility locations.
Shop Assistant
Rivers
Adelaide
05.2014 - 02.2016
Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations
Completed projects and work assignments despite tight deadlines
Stayed current on available products, store promotions and customer service policies to better assist with any need
Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Education
High School Diploma: High School Teaching -
Mercedes College
Adelaide, SA
01.2015
Skills
Time management
Sales and marketing
Leadership
Lead prospecting
Vendor relations
Upselling
Self-motivated
Sales reporting
Customer care
Sales strategy development
Certification
First Aid
RSA Certificate- Responsible Service of Alcohol
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets
Resolved product issue through consumer testing
Named “Employee of the Month”
Received the "Employee of the Month" award after three months of employment