Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Julie Pearl Mendoza

Ballajura

Summary

I am a compassionate and dependable individual with experience in age care and hospitality settings. I have completed an aged care placement, gaining practical experience in supporting residents with personal care, mobility and daily living activities. My customer service background has strengthened my interpersonal and communication skills, enabling me to build positive relationships and provide respectful, person-centred support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Member

Don Birria
07.2022 - Current

Reference - Loc Huynh (Owner), 0411666514

  • Maintaining restaurant conditions by performing daily cleaning and organising.
  • Clear and effective communication with team members.
  • Provide support to team members by offering assistance and fostering a positive work environment.
  • Strong communication skills and active listening to resolve customer conflicts.
  • Order taking and accurate cash handling.
  • Preparation of food and beverages ensuring I adhere to the quality and safe food handling standards.
  • Arrive to my scheduled shifts punctually.

Nursing Student

Juniper Ella Williams
09.2025 - 09.2025

Reference - Riette Ellis (Clinical Facilitator), 0438933977

  • During my 2 week placement, I assisted the residents with their daily living activities.
  • Attentively listened and communicated with residents to foster a trusting relationship.
  • Communicated with healthcare teams to develop deeper knowledge and understanding of residents utilising care plans.
  • Conducted assessments to monitor resident's conditions.
  • Accurately documenting observations and relaying concerns to Registered and Enrolled Nurses.
  • Supported healthcare staff with routine tasks such as showering, ADLs and medication administration.
  • Ensured a safe and hygienic environment for staff and residents by adhering to infection control policies and procedures.
  • Assisted nurses in wound care procedures, to observe technique applied to promote optimal health outcomes.
  • Actively sought feedback from healthcare staff and incorporated the constructive criticism into my care for continuous improvement and professional growth.

Crew Trainer

McDonald's Restaurant
05.2019 - 07.2022
  • Trained team members on operational procedures using hand on demonstrations.
  • Provided feedback to improve knowledge.
  • Collaborated with managers to identify areas for improvement and attended training programs.
  • Managed kitchen team during shift, ensuring they have breaks.
  • Prepared food adhering to safe and quality standards.
  • Accurately documented training and progress in database.
  • Facilitated open, clear and effective communication with team members.

Education

High School Diploma -

Ballajura Community College
12-2023

Skills

  • Strong teamwork and collaboration
  • Problem solving skills and critical thinking
  • Clear and effective communication
  • Cash handling
  • Training and mentoring
  • Punctual
  • Compassionate care
  • Accurate documentation

Accomplishments

    Completed aged care placement.

    Graduated as an ATAR student.

    Achieved House Captain position.

    Presented with Champion Girl.

Certification

  • Hand Hygiene Certificate (NHII)
  • Manual Handling Certificate
  • CPR Certificate

Languages

Tagalog

Timeline

Nursing Student

Juniper Ella Williams
09.2025 - 09.2025

Team Member

Don Birria
07.2022 - Current

Crew Trainer

McDonald's Restaurant
05.2019 - 07.2022

High School Diploma -

Ballajura Community College
Julie Pearl Mendoza