Juliet Jensen
Bathurst,NSW
Summary
Dynamic and dedicated professional with experience at Carl's Jr., excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective communication and multitasking. Recognized for training new team members and maintaining high standards of cleanliness, contributing to a positive dining experience. Committed to integrity and reliability in all tasks.
Overview
1
1
year of professional experience
Work History
Crew Member
Carls Jr
04.2023 - 08.2024
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Took orders and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
Denison College, Kelso High Campus
Kelso, NSWSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Cleaning
- Customer engagement
- Taking orders
- Self-discipline
- Interactive communication skills
- Integrity and honesty
- Safety awareness
- Verbal and written communication
- Learning agility
- Crew leadership
- Resilience and persistence
- Positive company representation
- Salesmanship
- Housekeeping
- Willingness to learn
- Workplace safety
- Reliability and punctuality
- Tool and equipment use
- Company standards
Timeline
Crew Member
Carls Jr
04.2023 - 08.2024
Denison College, Kelso High Campus