Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Juliet Jepkoech

Juliet Jepkoech

Summary

Compassionate Domestic Support Worker with a proven track record at Always Care Company, enhancing client independence through personalized care and effective goal-setting. Skilled in medication administration and active listening, I foster strong relationships, ensuring clients achieve their personal best while promoting community integration and emotional well-being.

Qualified Desired Position known for providing compassionate care and support to individuals with diverse needs. Demonstrated ability to assist clients in daily activities and emotional well-being, ensuring comfortable and safe environment. Proven skills in effective communication and problem-solving.

Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

2
years of professional experience
1
Certification

Work History

Always Care Company

Domestic Support Worker
04.2025 - Current

Job overview

  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.

Prompt Care Shared Services

Domestic Support Worker
03.2023 - Current

Job overview

  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
  • Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
  • Provided crisis intervention when necessary, maintaining client safety and stability.
  • Facilitated group workshops on personal development topics, contributing to client's growth and self-awareness.
  • Developed strong rapport with clients, which facilitated more effective support and guidance.
  • Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
  • Provided emotional support to clients, improving their mental health and overall wellbeing.
  • Assisted clients in managing medications, ensuring adherence to prescribed treatments.
  • Conducted home visits to assess client living conditions and recommend improvements for better quality of life.
  • Assisted clients with personal care tasks, preserving their dignity and promoting independence.
  • Advocated for client rights and needs within broader social services system, ensuring their voices were heard and acted upon.
  • Supported clients in accessing community resources, enhancing their integration and participation in community activities.
  • Accompanied clients to appointments and community outings, ensuring they had access to necessary services and social opportunities.
  • Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
  • Implemented behavior management plans for clients with challenging behaviors, promoting harmonious living environment.
  • Improved client independence with structured life skills training.
  • Assisted in creating safe and supportive environment for clients, fostering sense of security and belonging.

Only Just

Cleaner
04.2023 - 12.2024

Job overview

  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
  • Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
  • Supported event setups and teardowns, ensuring venues were returned to their original state promptly.

Education

University of South Australia
Adelaide, SA

Diploma from Business
11.2027

University Overview

Pemwai Girls High School
Kenya

Completed
12.2021

University Overview

Skills

  • Supply Inventory Management
  • Safety Practices
  • Operations Analysis
  • Edge Joining
  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional support
  • Daily living assistance
  • Confidentiality and privacy
  • Cleaning and sanitizing
  • Active listening
  • Mobility assistance
  • Relationship building
  • Behavioral support
  • Meal preparation
  • Meal planning and preparation
  • Transportation assistance
  • Life skills development
  • Professional boundaries
  • Cultural sensitivity
  • Clean driving record
  • Mobility support
  • Skill development
  • Community integration
  • Attention to detail
  • Medication administration
  • Documentation
  • Activity planning
  • Documentation and reporting
  • Housekeeping and laundry
  • First aid and CPR
  • Basic caregiving
  • Disability care
  • Client assessment
  • Personal care assistance
  • Mental health assistance
  • Teamwork and collaboration
  • Multitasking
  • Problem-solving
  • Time management
  • Patient support
  • Decision-making
  • Written communication
  • Case documentation
  • Client education
  • Teamwork
  • Reliability
  • Effective communication
  • Adaptability and flexibility
  • Self motivation
  • Behavior management
  • Professionalism
  • Goal setting

Certification

Certificate 3 in Age care and disability

Medical Certificate

NDIS Support Worker Check Certificate

Working with children Check

First AID and CPR Certificate

Manual Handling Certificate

COVID Vaccine and Booster

Languages

Swahili
Elementary
English
Elementary

Timeline

Domestic Support Worker
Always Care Company
04.2025 - Current
Cleaner
Only Just
04.2023 - 12.2024
Domestic Support Worker
Prompt Care Shared Services
03.2023 - Current
University of South Australia
Diploma from Business
Pemwai Girls High School
Completed
Juliet Jepkoech