Juliet Masima
Padstow,NSW
Summary
Diligent Customer Service representative that seeking a position to grow, progress and excel in. Filled with interest and ambition. I bring experience with making inbound and outbound calls to ensure customer needs are met in a Face paced environment. I meet productivity targets and ensure all Procedures and Processes are followed whilst offering empathy, reliability and assurance to customers.
Overview
6
6
years of professional experience
Work History
O'brien Autoglass
Customer Solution Representative
09.2022 - Current
- Provide a great customer experience
- Support customers throughout the full lifecycle of their enquiries
- Active Listening to help explore customer needs to ensure customer needs are met with services offered
- Take inbound and outbound calls to articulate the features and benefits of booking with O’Brien AutoGlass
Sandler Shoes
Team Member
08.2021 - 08.2022
- General Warehouse Duties
- Pick Packing Online Orders
Woolworths
Customer Service Representative
11.2017 - 11.2019
- Skilled at working independently and collaboratively in a team environment.
- Offered advise and assistance to customer, paying attention to special needs or wants
- Responded to customer requests for products, services and company information
Education
High School Diploma -
Mount St Joseph Milperra
Secondary School10.2017
Skills
- Active Listening Skills
- Effective Verbal Communication Skills
- Problem Solving Skills
- Empathy
- Attention to Detail
Referrals
RIKI TUKUKINO
Phone: 0418 778 331
Email: rtukukino@churchofjesuschrist.org
Welfare Self Reliance Manager- VIC, TAS, SA, NT & WA
JAI VAKAI
Phone: 0433 613 336
Sandler Online Team Leader
Mabel Saio
Phone: 0401 395 102
Email: ma14674@gmail.com
O'brien Autoglass CSC Team Leader
Volunteer Work
Full Time Volunteer (Missionary) for the Church Of Jesus Christ Of Latter Day Saints - December 2019 - August 2021
Timeline
O'brien Autoglass
Customer Solution Representative
09.2022 - Current
Sandler Shoes
Team Member
08.2021 - 08.2022
Woolworths
Customer Service Representative
11.2017 - 11.2019
High School Diploma -
Mount St Joseph Milperra
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