Juliet Nwafor
Melbourne,Vic
Summary
Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Program Coordinator (Cyber Security)
DEECA (Department of Energy, Environment, and Climate Action- Melbourne, Vic
09.2023 - 04.2024
- Assisted the Program Director in establishing and maintaining project control and administration documents
- Conducted resource and capacity planning with the PMs to identify resource constraints
- Updating decisions, risk & issues register, change control documents, compiling program status reports, ensuring timely follow up of actions across both programs
- Facilitated effective communication within the Project team and with key stakeholders
- Developed and maintained Program Schedules with input from the Program Lead and Program Managers
- Updated Project timelines, project artefacts and plans, schedules to reflect changes in resource availability, program risks and change in scope
- Recorded minutes at the project steering group meetings and sharing them with relevant stakeholders
- Organised the work package schedule for the Common Tech Platform Program using MS Project
- Developed and maintained appropriate detailed project governance and control artefacts throughout the project/program lifecycle
- Developed and updated the Program Management Plan and initiating change requests with the PMO
- Effectively communicate relevant project information in a timely manner to the Program managers and project team or directly with the key stakeholders
- Created tickets, cleaned up the Kanban board, tracked and followed up on tasks
- Used Project Scheduling, Financial tracking, and control tools to monitor project plans, schedules, budgets, and expenditures
- Handling Contract administration, including resource/HR contracts, vendor contracts and statement of work.
Project Coordinator
University of Melbourne- Melbourne, Vic
02.2023 - 09.2023
- Collaborate with the finance team to ensure accurate and timely payment of supplier invoices
- Planned, designed, and scheduled phases for large projects.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Facilitated smoother project transitions, ensuring thorough documentation and effective handovers.
- Reported regularly to managers on project budget, progress, and technical problems.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to customers.
- Monitored project progress, identified risks and took corrective action as needed.
- Communicate effectively with internal stakeholders and suppliers to ensure smooth procurement operations
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Portfolio/Procurement Coordinator
Service Victoria- Melbourne, Vic
08.2022 - 01.2023
- Getting updates from project managers, working closely with the engineering and product managers, and supporting the Portfolio Lead with various tasks, including drafting presentations, gathering requirements, and created the Project Schedule
- Managed/updated the risk/issue logs and escalating to the Portfolio Lead
- Conducted Resource and Capacity planning across the Project squads with the Team leads
- Prepare and process purchase orders and requisitions for goods and services
- Monitor and manage the procurement process to ensure timely delivery and cost-effectiveness
- Resolve any issues related to delivery, quality, or pricing with suppliers
- Worked closely with the Project manages and engineering leads to assess the impact of Change on Project timelines and delivery
- Facilitated regular communication among the different project teams to ensure the awareness of Schedule changes and updates
- Preparing governance packs for relevant governance committees
- Created, Managed, and updated the overall portfolio forecast and budget
- Assisted in overall program reporting, including managing/creating the weekly and monthly Portfolio updates
- Analysing project data to provide key insights to leadership on the progress of the portfolio projects
- Created key templates, tools and artefacts to govern the program
- Updated and maintained project schedules, SharePoint, JIRA and Confluence, to ensure effective document control
- Acted as a point of contact for stakeholder queries and building relationships with the work-stream stakeholders
- Creating regular stakeholder communications.
Project Officer
County Court of Victoria - Melbourne, Vic
11.2021 - 07.2022
- Provided a range of project management documentation and support services, maintained, and monitored project plans to ensure project outcomes are achieved on time, on budget and within scope
- Assisted in identifying gaps in the business and areas for process improvement
- Created flowcharts, process maps using Microsoft Visio and Signavio
- Maintained and tracked the project performances, monthly reporting of the budget forecast on excel
- Maintained, tracked risks and issues on the project management software, put a mitigation plan in place
- Presented information at internal steering committee meetings
- Engaged and managed relationships with stakeholders
- Created user training guides and facilitated user training
- Performed user acceptance testing
- Involved in sprint planning, backlog grooming, sprints retrospective and reviews
- Liaised directly with other internal functions as appropriate to ensure any external communications activities applicable to the project
- Facilitated daily standups and project meetings.
Senior Project Analyst
Arbias - Melbourne
08.2019 - 08.2021
- Tracked and reported on risks and issues
- Tracked and reported on portfolio performance providing a real time comprehensive and prioritised view of all projects
- Engaged stakeholders, assisted in requirements elicitation, documentation, and validation of requirements
- Had close engagement with the Project manager to track lower level milestone, ensuring dependencies are identified, logged and effectively managed
- Participated and contributed to project activities & ceremonies including work decomposition, backlog grooming, sprint planning, daily scrum, sprint reviews and sprint retrospective
- Produced detailed and relevant reports for use in making business decisions
- Developed and maintained courteous and effective working relationships with stakeholders.
IT Project Officer
Digital Banana Technology
08.2018 - 08.2019
- Supported the Program Managers in the tracking and management of key risks and issues
- Mapped out the customer journey process using Miro and Microsoft Visio
- Documented the requirements, validated and signed off with the senior stakeholders
- Collaborative working with Project Managers and programme colleagues to expose and handle lower-level risks and issues
- Tracked and reported on portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects (contractual, financials, resourcing, milestones, issues, and risks)
- Supported project managers in deploying tools and related way of working to the project to drive everything forward from planning to implementation, influencing the efficiency and cost-effectiveness of the project
- Supported with monthly program level reporting across programs and projects
- Had the ability to project manage smaller projects in line with the standard methodology to time, cost and budget, delivering the agreed outcomes and benefits
- Completed post-project evaluations to capture key success and learning points for future projects.
Education
Master of Business Administration (MBA) -
01.2017
Bachelor of Information Technology -
01.2011
Skills
- Business Process Mapping
- Agile delivery
- Stakeholder management
- Analytics
- Strategic Planning
- Risks and issues management
- Problem solving
- Analysis
Certification
- Prince 2 Foundation & Practitioner certification
- Profession Scrum Master 1
Training
- Agile Delivery
- Requirements Elicitation Methodologies
- Process Mapping/Modelling
- Project Management
- Change Management
- Product Ownership & Management
- Digital Transformation
- Data Analytics & Power BI
Timeline
Program Coordinator (Cyber Security)
DEECA (Department of Energy, Environment, and Climate Action- Melbourne, Vic
09.2023 - 04.2024
Project Coordinator
University of Melbourne- Melbourne, Vic
02.2023 - 09.2023
Portfolio/Procurement Coordinator
Service Victoria- Melbourne, Vic
08.2022 - 01.2023
Project Officer
County Court of Victoria - Melbourne, Vic
11.2021 - 07.2022
Senior Project Analyst
Arbias - Melbourne
08.2019 - 08.2021
IT Project Officer
Digital Banana Technology
08.2018 - 08.2019
Master of Business Administration (MBA) -
Bachelor of Information Technology -
- Prince 2 Foundation & Practitioner certification
- Profession Scrum Master 1
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