Summary
Overview
Work History
Education
Skills
Current professional memberships
Previous positions
Further education and achievements
Research
Volunteering
Timeline
Generic
Juliet Pellegrini

Juliet Pellegrini

Summary

Experienced clinician with significant leadership experience in the Public Health sector gained across clinical and operational roles working in quality, clinical governance, service redesign and patient experience.

Overview

26
26
years of professional experience

Work History

Director, Patient Experience and Consumer Partnerships

Monash Health
01.2021 - Current
  • Provide strategic direction for the Patient Experience Portfolios across Monash Health including Service Excellence, Consumer Relations, Consumer Partnerships and Volunteer services
  • Work collaboratively with programs to explore opportunities to improve patient experience
  • Liaise with key stakeholders to ensure consumer engagement is integral in all quality improvement activities
  • Key role in Community Advisory Committee (subcommittee of Board)
  • Membership in numerous high level organisation committees.

Australian Council on Healthcare Standards (ACHS) Assessor

01.2024 - Current
  • Completed required training 2023.

Monash Children’s Quality, Safety and Innovation Manager

Monash Health
01.2017 - 01.2020
  • Work collaboratively with senior clinical staff to ensure standardized care is being provided to all paediatric and neonatal patients across Monash Health
  • Oversee the development, implementation and sustainability of the Monash Children’s Quality plan, program risk register, Point of care audits and Patient Safety walk arounds
  • Project lead for various new initiatives
  • Contribute to service planning activities for Monash Children’s Hospital
  • Oversee the implementation and evaluation of the National Safety and Quality Health Service Standards and other applicable regulatory requirements
  • Clinical Incident management.

Quality Coordinator

Monash Children’s Hospital
01.2013 - 01.2017

Improvement Manager: National Standards

Royal Children’s Hospital
01.2011 - 01.2013

Nurse Unit Manager

Royal Children’s Hospital
01.2009 - 01.2010

Various Nursing positions

Royal Children’s Hospital
01.1999 - 01.2009

Education

Graduate Certificate in Quality Services (Health and Safety) -

University of Tasmania
12.2020

Masters of Nursing (Coursework) -

Melbourne University
12.2004

Graduate Diploma in Advanced Clinical Nursing (PICU) -

Melbourne University
12.2000

Bachelor of Nursing -

Deakin University
12.1998

Bachelor of Science -

Monash University
12.1995

Skills

    Leadership

    Clinical Governance

    Quality Improvement

    Strategic Planning

    Verbal and Written Communication

    Decision Making

    Stakeholder Engagement

    Service Redesign

    People Management

    Risk Management

Current professional memberships

  • Current Nursing registration, APHRA - NMW0001060637
  • Victorian Patient Experience Network
  • Victorian Health Services Liaison Network
  • Australian Institute of Company Directors

Previous positions

  • Consultative Council on Obstetric and Paediatric Mortality and Morbidity (CCOPMM) - Child & Adolescent Mortality & Morbidity Subcommittee Member, 01/21 - 12/23
  • Victorian Paediatric Clinical Network Governance Committee Member, 01/19 - 12/22
  • Monash Children’s Ethic Committee

Further education and achievements

  • Transformational Leadership Program, Monash Health, 01/24
  • NSQHS Standards (second edition) Orientation Course, Australian Commission on Safety and Quality in Healthcare, 01/23
  • Women in Leadership Program, Monash University, 01/22
  • Winner – NAMAs Innovation Nursing Award, Monash Health, 01/21
  • Institute of Healthcare Improvement (IHI) Science in Action Workshop, 01/14
  • Institute of Healthcare Improvement (IHI) Open school training, 01/13
  • Royal Children’s Hospital Team Award 2011, Member of Transformation & Redesign Team

Research

  • Development and implementation of Service Excellence Standards, Pellegrini, J, Rogers S, Dhulia, A, Poster Presentation, Beryl Institute Patient Experience Summit, Colorado, 01/24
  • Development and implementation of Service Excellence Standards, Pellegrini, J, Rogers S, Dhulia, A, Poster Presentation, International BMJ Quality and Safety Conference, Melbourne, 01/23
  • Consumer Engagement in Quality and Safety with the Introduction of Statutory Duty of Candour, Pellegrini, J, Deeker, S, Dhulia A, Poster Presentation, International BMJ Quality and Safety Conference, Melbourne, 01/23
  • Monash Children’s Welcome Activity Book – Co-design in action, Pellegrini, J, Poster Presentation, Giant Steps, Safer Care Victoria, 01/22
  • Introduction of the Electronic Medical Task board, Pellegrini, J, Invited Speaker, Victorian Redesign Fair, Melbourne, 01/13
  • Hospital at Night – An international perspective, Pellegrini, J, Wilkin, C, Invited Speaker, Making Hospital at Night Mainstream and Beyond Conference, London, 01/08
  • Supporting families through discharge from PICU to the ward: The development and evaluation of a discharge information brochure for families., Linton, S, Grant, C, Pellegrini, J, Intensive and Critical Care Nursing, 24, 329-337, 01/08
  • Introduction of a liaison nurse role in a tertiary paediatric setting, Caffin, C, Linton, S, Pellegrini, J, Intensive and Critical Care Nursing, 21, 212-215, 01/07

Volunteering

  • Little Athletics Nunawading - Executive Committee 2021 - 2023
  • St Dominic’s Primary School – School Advisory Board 2018 - 2022
  • Camberwell Childcare and Kindergarten - Committee of Management 2014 - 201

Timeline

Australian Council on Healthcare Standards (ACHS) Assessor

01.2024 - Current

Director, Patient Experience and Consumer Partnerships

Monash Health
01.2021 - Current

Monash Children’s Quality, Safety and Innovation Manager

Monash Health
01.2017 - 01.2020

Quality Coordinator

Monash Children’s Hospital
01.2013 - 01.2017

Improvement Manager: National Standards

Royal Children’s Hospital
01.2011 - 01.2013

Nurse Unit Manager

Royal Children’s Hospital
01.2009 - 01.2010

Various Nursing positions

Royal Children’s Hospital
01.1999 - 01.2009

Masters of Nursing (Coursework) -

Melbourne University

Graduate Diploma in Advanced Clinical Nursing (PICU) -

Melbourne University

Bachelor of Nursing -

Deakin University

Bachelor of Science -

Monash University

Graduate Certificate in Quality Services (Health and Safety) -

University of Tasmania
Juliet Pellegrini