Juliet Williams
Lane Cove
Summary
I’m a motivated and detail-oriented individual with a strong work ethic and a genuine passion for learning. I thrive in fast-paced environments and take pride in delivering exceptional service and presentation in everything I do. With experience across sales, administration, and retail, I’ve developed strong communication skills and an ability to build meaningful connections with customers. I’m now eager to bring my creativity, care, and passion for beauty into a role focused on delivering an outstanding customer experience.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
PetO
10.2023 - Current
- Provided friendly, personalised service by educating customers on product options and offering tailored recommendations to suit each animal's needs.
- Delivered exceptional customer care, responding to inquiries and resolving concerns to ensure a positive in-store experience.
- Collaborated with team members to achieve daily sales targets and maintain strong store performance.
- Participated in visual merchandising to keep displays engaging, well-organised, and reflective of current promotions.
- Maintained accurate stock levels and supported smooth inventory replenishment on the sales floor.
Receptionist
Dental Square
11.2023 - Current
- Oversee daily front desk operations, including answering calls, scheduling appointments, and assisting with patient inquiries.
- Provide professional, friendly service to ensure every patient feels welcomed and cared for.
- Manage administrative tasks such as maintaining accurate patient records, processing billing information, and handling correspondence and follow-ups.
- Support clinical efficiency by preparing treatment rooms, coordinating with dental staff, and assisting in the sterilisation and organisation of instruments.
- Maintain clear communication and a calm, organised environment in a fast-paced workplace.
Assistant Store Manager
PetO
03.2023 - 10.2023
- Led a team of five employees, creating a positive, customer-focused store culture.
- Assisted customers with tailored product recommendations to meet their pets’ individual needs, ensuring every experience was informative and enjoyable.
- Handled inquiries and concerns promptly, maintaining a high level of customer satisfaction.
- Managed inventory and large stock deliveries, including safe forklift operation.
- Oversaw merchandising and store presentation to maximise visual appeal and sales opportunities.
Store Manager
Spendless Shoes
06.2021 - 10.2022
- Directed and motivated a team to meet sales goals while upholding excellent service standards.
- Delivered confident, consultative customer service with a strong focus on upselling and client experience.
- Created and maintained staff rosters, trained new employees, and ensured consistent store presentation.
Customer Service Representative
McDonald's
- Provided efficient, friendly service in a fast-paced environment, ensuring accuracy and consistency during high-volume periods.
- Developed strong teamwork and multitasking skills while maintaining a positive, professional attitude.
- Contributed to a supportive and upbeat workplace by encouraging collaboration and morale among staff.
Education
Record of School Achievement -
Cowra High School
01.2020
Skills
- Exceptional interpersonal skills and rapport building
- Clear and expressive communicator with a love for reading, poetry, and creative writing
- Excellent attention to detail and presentation, with strong organisation and time management skills
- Reliable, adaptable, and confident working independently or collaboratively
- Quick learner who enjoys exploring new ideas, cultures, and languages (studied Japanese and Spanish)
- Creative eye with experience in drawing and digital art
Timeline
Receptionist
Dental Square
11.2023 - Current
Sales Associate
PetO
10.2023 - Current
Assistant Store Manager
PetO
03.2023 - 10.2023
Store Manager
Spendless Shoes
06.2021 - 10.2022
Customer Service Representative
McDonald's
Record of School Achievement -
Cowra High School