Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julieta Costa

Brisbane,QLD

Summary

Adept at navigating high-stakes environments, demonstrated during my tenure at Nachawati Law Group, I excel in customer relations and expert problem-solving. Leveraging documentation management and multitasking abilities, I significantly enhanced customer satisfaction. My approach combines technical proficiency with a calm, adaptable demeanor, ensuring peak performance and quality assurance in dynamic settings.

Overview

7
7
years of professional experience

Work History

Legal Assistance Specialist

Nachawati Law Group
02.2024 - 05.2024


  • Search client case information for class action lawsuits
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.


Waitress

Tapelia Restaurant
04.2021 - 09.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Customer Service Cashier

Torta Express
04.2017 - 03.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

High School Diploma -

Domingo Savio
Cordoba, Argentina
12.2016

Skills

  • Customer Relations
  • Expert Problem Solving
  • Documentation Management
  • Quality Assurance
  • Flexible and Adaptable
  • Multitasking Abilities
  • Computer Skills
  • Calm Under Pressure
  • Problem Resolution

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Legal Assistance Specialist

Nachawati Law Group
02.2024 - 05.2024

Waitress

Tapelia Restaurant
04.2021 - 09.2023

Customer Service Cashier

Torta Express
04.2017 - 03.2021

High School Diploma -

Domingo Savio

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Julieta Costa