Jules De Santis
Melbourne
Summary
Dynamic digital marketing professional with a proven track record at Leo Cussen Centre for Law, excelling in email marketing campaigns and customer engagement. Skilled in video editing and creative problem solving, enhancing brand visibility and driving engagement through innovative strategies and compelling content. Committed to achieving results and fostering strong relationships.
Overview
7
7
years of professional experience
Work History
Social Media and Digital Marketing Assistant
Leo Cussen Centre for Law
11.2024 - Current
- Created and presented pitch materials, proposals and presentations.
- Designed visually appealing email templates that resulted in higher open rates and click-to-open ratios than industry benchmarks.
- Assisted in the development of comprehensive digital marketing plans aligned with company goals and objectives.
- Ensured consistent branding across all digital platforms, strengthening the company''s online presence.
Part Time Sales Associate
Tk Maxx
05.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Stadium Entry Manager
Coburg Basketball Association
02.2021 - 02.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Team Member
Augustus Gelatery
08.2020 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Part Time Sales Associate
McDonald's
09.2018 - 12.2020
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor of Business - Marketing
La Trobe Univeristy
Melbourne, VIC12-2023
VCE -
Santa Maria College
Melbourne, VIC12-2020
Skills
- Video editing
- Competitor analysis
- Landing page design
- Mobile Marketing
- Google Analytics
- Customer service
- Creative problem solving
- Collaborative teamwork
- Customer engagement
- Digital marketing management
- Relationship building
- Email marketing campaigns
- Content creation
- Social media tools
Timeline
Social Media and Digital Marketing Assistant
Leo Cussen Centre for Law
11.2024 - Current
Part Time Sales Associate
Tk Maxx
05.2021 - Current
Stadium Entry Manager
Coburg Basketball Association
02.2021 - 02.2022
Team Member
Augustus Gelatery
08.2020 - 08.2021
Part Time Sales Associate
McDonald's
09.2018 - 12.2020
Bachelor of Business - Marketing
La Trobe Univeristy
VCE -
Santa Maria College
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