JULIO COLNAGHI
Gold Coast,QLD
Summary
Proven achiever with experience at Fauna & Flora, adept in relationship building and cash handling. Excelled in creating personalized beverages, enhancing sales, and streamlining property management for Casa Da Ca, achieving cost savings. Demonstrates exceptional hospitality, teamwork, and a results-driven approach, ensuring customer satisfaction and financial success.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Fauna & Flora (@faunafloralisboa)
11.2021 - 02.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Property Management Administrator
Casa Da Ca (@casa_da_ca_em_bombinhas)
02.2019 - 10.2021
- Streamlined property management processes for increased efficiency and cost savings.
- Maintained strong relationships with vendors, enabling prompt resolution of service issues.
- Developed comprehensive reports on property performance, providing valuable insights for decisionmaking.
- Managed day-to-day financial transactions including rent collection, deposits, expense tracking, budgeting, reconciliations, monthly statements preparation and reporting to ownersinvestors.
- Conducted thorough market analysis to determine competitive rental pricing strategies that maximized revenue generation while maintaining high occupancy levels.
- Managed budgets for multiple properties, ensuring financial goals were met or exceeded.
Education
High School Diploma -
Unificado
Brazil12.2018
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Menu Memorization
- Relationship Building
- Customer Service
- Adaptable and Flexible
- Hospitality and Professionalism
Certification
- Barista Basics Certificate - Specialty Coffee Association (SCA).
Languages
English
Full Professional
Portuguese
Native or Bilingual
Spanish
Professional Working
Italian
Limited Working
Timeline
Barista
Fauna & Flora (@faunafloralisboa)
11.2021 - 02.2024
Property Management Administrator
Casa Da Ca (@casa_da_ca_em_bombinhas)
02.2019 - 10.2021
High School Diploma -
Unificado
- Barista Basics Certificate - Specialty Coffee Association (SCA).
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