Summary
Overview
Work History
Education
Skills
Skill Summary
Professional Development
Languages
Timeline
Generic

Julio Nunez

Schofields,NSW

Summary

Client-focused Events Manager. Expert in all facets of event planning with success in controlling costs. Committed to going the extra mile to make clients wishes come true. Energetic with years of experience successful career in planning, coordinating and executing all type of events. Demonstrated cost-effective budgeting, time management and event marketing skills.

Overview

16
16
years of professional experience

Work History

Events Operations Manager

The Epping Club
07.2022 - Current
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Coordinated with kitchen or catering staff on delivery, timing and service style of food.
  • Liaised with clients to determine exact event requirements.
  • Oversaw preparation and management of event budgets to deliver at or below projected costs.
  • Generated ideas to enhance and expand current event offerings.
  • Coordinated with sales and marketing teams to publicize and promote events.
  • Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
  • Produced detailed proposals for events to document timelines, suppliers and budgets.
  • Coordinated florists, photographers, and musicians for events.
  • Negotiated with vendors to achieve most favorable terms.
  • Utilized job-related software to create standard guidelines, calendars and budgets for each event.
  • Developed and implemented successful marketing plans to generate event revenue.
  • Searched and negotiated suitable venues per setup requirements and budget constraints.
  • Maintained and built comprehensive database of industry contacts, vendors and venues.
  • Assembled creative and innovative event attractions based on internal capabilities.
  • Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Delivered prompt payment for event vendors, venues, staff and transportation providers.
  • Prepared invitations to send out to guest lists.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

DUTY MANAGER

The Epping Club
07.2014 - 06.2022
  • Responsible for the day to day running of the Club, working alongside the team to achieve targets; also, to ensure employees offered 5 star service to our customers
  • Responsibilities: To ensure staffing levels were appropriate for each department
  • Opened and closing procedures for the premises
  • Helping to implement and enforce Club policies
  • Handling cash and end of day checking
  • Dealing with customers’ complaints and issues
  • Maintaining good communication and working relationships with all Club departments
  • Ensuring that standards are consistent.
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Mentored and supported junior staff members to apply best practices and follow procedures.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.

EVENTS AND FUNCTIONS SUPERVISOR

The Epping Club
11.2009 - 07.2014
  • One of the three Supervisors responsible for the day to day running of the Operations Department
  • Responsibilities: In charge of rostering staff for their shifts
  • Provide training and mentoring to staff
  • Ensuring that policies and procedures were followed by staff
  • Interviewing and recruiting staff
  • Also, in charge of ordering different products such as wines, linen, etc.
  • Coordinated schedules and timelines for events.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed event logistics and operations.
  • Performed event coordination for larger parties and gatherings.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Consulted with customers to determine objectives and requirements for events.
  • Hired, trained and supervised volunteers and support staff required for events.
  • Developed post-event reports to determine effectiveness of each event.
  • Designed and implemented efforts to publicize events and promote sponsorships.
  • Coordinated florists, photographers, and musicians for events.
  • Reviewed event bills to confirm accuracy and approve payment.

CHEF

The Epping Club
07.2009 - 11.2009
  • Directly in charge of the overall preparation of all the food which is served in the Brasserie and the Restaurant
  • Cooking and making well-presented dishes for the different areas in the Club
  • Maintaining the correct level of fresh, frozen and dried foods in the store room
  • Mentoring, training and supporting junior Chefs.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.

EVENTS ATTENDANT – GAMING ATTENDANT

The Epping Club
11.2007 - 07.2009
  • Banquet setup and clearing
  • Food and beverage service
  • Conference Breakfast and dinner buffet
  • Team Leading and managing functions
  • Running a function bar
  • Billing and signage for functions
  • Cross training in Concierge, Porter, Guest Services, In Room Dining and Minibar
  • Gaming attendant: Drinks service and pay outs.
  • Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
  • Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
  • Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
  • Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.
  • Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
  • Prepared electronic gaming device's payoff requests and tax forms for jackpots in accordance with policies and regulations.
  • Responded to inquiries by addressing player questions about game operations, machine functions and payouts.
  • Explained game instructions and rules to customers.

Education

Cert IV Business (Frontline Management) -

Vision Training
01.2016

Advance Diploma in Hospitality Management -

Quality Training & Hospitality College
01.2014

Certificate IV Business - Front Line Management -

Quality Training & Hospitality College
01.2012

Advance Diploma in Marketing -

Carrick College
01.2009

Certificate IV in Commercial Cookery -

Carrick College
01.2008

Diploma in Business Management -

SCBIT College
01.2008

Upper intermediate Level, English Course -

North Sydney English College
01.2007

Skills

  • Company Branding
  • File Management
  • Food Service Regulations
  • Inventory Control Processes
  • Motivational Leadership
  • Wedding Trends Proficiency
  • Project Management
  • Event Staffing
  • Customer Satisfaction
  • Budget Development
  • Managing Events Start to Finish
  • Client Meetings

Skill Summary

A well-presented individual who is able to lead teams from the front and by example, and who has an ambition to be a great department manager of the future. Julio is fully aware of all aspects of management, from selling, customer service, training, employee management, visual merchandising to asset protection. As an inspirational leader he has the flexibility and willingness to get involved in the business operations at key times, and works hard to keep his team happy, motivated and productive. He is someone who is fully aware of the important of maximizing the potential of any business through effective team working.

Professional Development

  • Operating System knowledge: Windows 98, 2000, XP, vista, 07 (Working knowledge of Excel, PowerPoint, FrontPage, Word).
  • MICROS, OPERA reservation system Qualified
  • Certified RSA, RCG
  • First Aid Course
  • Food Safety Supervisor
  • WH&S – Representative and Committee Member

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Events Operations Manager

The Epping Club
07.2022 - Current

DUTY MANAGER

The Epping Club
07.2014 - 06.2022

EVENTS AND FUNCTIONS SUPERVISOR

The Epping Club
11.2009 - 07.2014

CHEF

The Epping Club
07.2009 - 11.2009

EVENTS ATTENDANT – GAMING ATTENDANT

The Epping Club
11.2007 - 07.2009

Cert IV Business (Frontline Management) -

Vision Training

Advance Diploma in Hospitality Management -

Quality Training & Hospitality College

Certificate IV Business - Front Line Management -

Quality Training & Hospitality College

Advance Diploma in Marketing -

Carrick College

Certificate IV in Commercial Cookery -

Carrick College

Diploma in Business Management -

SCBIT College

Upper intermediate Level, English Course -

North Sydney English College

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Julio Nunez